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Holiday Inn Hotel & Suites Beckley
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Reviews (463)
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All reviewsin house restaurantfree breakfastnice hotelqueen suitewest virginiafront desk staffovernight stopindoor poolliving areawould stay here againspent one nightcomfortable bedshot tublots of restaurantsnext morningmyrtle beachcracker barrel
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419 - 424 of 463 reviews
Reviewed 27 July 2011

Nicest hotel off interstate 77. Nice big pool area, good food in the restaurant and everyone was super nice. This will be my stop from now on on my way why south and on the way back

  • Stayed: July 2011, travelled solo
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Thank prouddad24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2011

The hotel was adequate but hugely overpriced. With a AAA discount our room was $180 with tax. The room was serviceable, but nothing to write home about. Two other hotels were booked, so this was all that was availabe, and we were forced to take an "executive suite" because we were travelling with a child, and needed two beds, only to learn later that the others in our party who had only one bed in their rooms, also had a pull out couch, which the hotel staff did not inform us was available when we booked. The rate did not include a breakfast, and we were told that the "complimentary breakfast" only came if we did not use a discounted rate! Figure that out! The pool was large but the property is obviously old and a bit tattered. Since Beckley is a hot spot for travellers up 77, they pretty much can charge what they want, and unfortunately they do. I would look elsewhere first, and book early!

  • Stayed: July 2011, travelled with family
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2  Thank drwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2011

We decided to leave for South Carolina an evening early and get a 4 hour head start on the next day. We stopped in Beckley, WV at Holiday Inn and found this hotel very nice.
Access from the highway was quick and easy. The rooms were large, up-to-date, and clean. I highly suggest this hotel if you are looking for an overnight stay in the area while traveling.
We ate breakfast here and it was not the best... I would suggest going to Bob Evens for breakfast which is between the hotel and I-77.

  • Stayed: June 2011, travelled as a couple
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1  Thank SuperPoser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2011

We stayed at this inn Sun, June 12, 2011. Monday as we were preparing to depart, upon checking our bank account, we discovered the hotel had put through a charge $50 higher than our quoted room rate, and $50 higher than on the statement that was pushed under our door earlier that morning. Upon checking with the desk about the error, we were told this is "Holiday Inn policy", and that if no additional charges had been incurred by us, that the funds would be returned to our account in first 3 to 5 days, then when talking to them again at the desk, 7 to 10 days. We are outraged that this is company policy. The form you sign when you check in states at the bottom that you are authorizing Holiday Inn to charge the card used IF there are additional charges. There is no statement there that they will automatically charge you $50 and then "return" funds not used. Imagine how much money Holiday Inn is "borrowing" from us consumers for anywhere from 3 to 10 days, depending upon which story we were given is correct. Take all Holiday Inns across the U.S., multiply by just a fraction of their room occupancy possibilities, and times that by $50 a customer! The manager told us "all establishments do this." That is a crock. We travel a great deal. Since January this year alone, we have lodged with at least seven different chains, anywhere from overnight stays as this one to one extended stay in Jacksonville, FL. No where and with no other chain have we encountered being charged ahead of time "just in case" we incur some fee. We will be contacting the West Virginia Attorney General's office regarding consumer sales practices, and notifying Holiday Inn headquarters as well. There are plenty of other lodgings available. Holiday Inn needs to rethink its policy.

Room Tip: Best room: stay elsewhere
  • Stayed: June 2011, travelled with family
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7  Thank nigmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2011

My daughter and I were heading to Virginia Beach and stopped at the Holiday Inn in Beckley, which is about halfway. We didn't have prior reservations, other than calling when we were about an hour away, so I had no idea what to expect. We were very pleasantly surprised. The hotel is very clean, very nice, and the staff was very pleasant. The rooms are very comfortable and very clean. Kims Restaurant, located in the hotel, offers great service and good food. We enjoyed our stay so much that we stopped again for an overnight stay on our trip home from Virginia Beach!

  • Stayed: May 2011, travelled with family
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2  Thank Travelinforfun_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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