Our 3rd trip to berkeley Spring recently and we were not disappointed by Berkeley Springs Cottage Rental. While we rented a cabin that we had rented in the past and knew what we were getting (excellent accomodations in a great wooded setting), what we got in customer servie was beyond our expectations. A few days before our visit, I received a call warning that inclement winter weather was being expected and they wanted to make sure that I was still planning to visit and verify that I had a 4 wheel drive vehicle. Yes and Yes. The day of our arrival, I receivedd a call about an hour before check-in asking if we were safe, that the roads were bad from about 16 inches of snow, and that if we felt uncomfortable with the roads to the cottage, they would accomodate us in one of their in-town suites. When I informed them that we intended to make it to the cottage, they requested a call once we got there so that they know we had arrived safely. When we arrived, the driveway,path and porch were cleared for us. I truly believe that the young lady who ansered the phone when I called to announce our safe arrival was both relieved and surprised. Either way, it was great to know that there were humnas on the other side of the reservation process that cared about us. We will be back!
- Also Known As:
- Berkeley Springs Cottage Rentals Hotel Berkeley Springs