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“Great Romantic Getaway” 4 of 5 bubbles
Review of The Country Inn of Berkeley Springs

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The Country Inn of Berkeley Springs
Certificate of Excellence
Gettysburg, Pennsylvania
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Romantic Getaway”
4 of 5 bubbles Reviewed 17 July 2014

This hotel is in the perfect location, beside the State Park. It is the perfect spot for a romantic getaway. The room was large & clean, but there needs to be some upgrades made to this property. The door jamb on the floor between the bathroom and the bedroom is obviously leftover from when there was carpeting. It sticks up about an inch, and I can't say how many times we both stubbed our toes, especially at night. The toilet hinges are coated to look like metal, and are all peeling, making that plastic feel like a thousand tiny needles stabbing you in the butt. At night, there is a LOT of light in the room, including a two inch gap under the door to the hallway, letting in all the hallway light. We had a king room, and the bed and pillows were VERY comfortable. Some hotel pillows are horrid, and these were not.
We did use the spa services, and would highly recommend the Romance Package.
We did not eat at the restaurant (though now we wish we had).
The Tavern on property was a wonderful place to relax at the end of the day, but it closes at 10 on a weekday.
The staff is fantastic and extremely friendly and helpful
The lobby does have a very musty odor.

Room Tip: We stayed in the main building and are very glad we were there, not the back building.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PATravelingGal89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt O, General Manager at The Country Inn of Berkeley Springs, responded to this review, 30 July 2014
Dear Guest,

Thank you for your comments. We are glad you enjoyed your stay with us and are excited to hear the Romantic Getaway package suited you well. I do appreciate your feedback regarding some room items that may need attention and we will certainly view those items. Thank you again for providing your comments and we look forward to seeing you again in the future.

Sincerely,

Matt Omps
General Manager
The Country Inn of Berkeley Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

168 reviews from our community

Traveller rating
    69
    66
    26
    6
    1
See reviews for
28
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5
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Williamsburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 July 2014

Quaint hotel with a nice bar/restaurant within walking distance of the mineral springs, shopping, and restaurants. Hotel staff friendly and helpful; however, limited in numbers. Loved the living room. Definitely recommend this hotel.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt O, General Manager at The Country Inn of Berkeley Springs, responded to this review, 16 July 2014
Dear Chris,

Thank you so much for your feedback from your recent stay. Your experience is one we strive to provide every guest, and we appreciate you taking the time to provide your comments. We hope you are able to visit again soon, and if there is anything we can assist with please just let us know.

Thank you,

Matt Omps
General Manager
The Country Inn of Berkeley Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 14 July 2014

This hotel is NOT TO BE CONFUSED WITH THE "Country Inn & Suites" chain. It is well below the standards of that hotel chain. We hadn't planned to stay here, but a severe storm made it necessary for us to relocate here from our planned destination.

The good:

-It was dry shelter with electricity and running water.

- Breakfast was not included, but the in-house restaurant was very good. The portions were generous and service was good. This was the best feature of this hotel.

The not-so-good:

- Carpet was not vacuumed well
- Old TV
- Bathroom door does not clear the toilet (have to force it past)
- Weak wifi signal

The bad:

- The door lock consisted of the type you normally find on a bathroom door. Just the push in button with no dead bolt or chain. They use a metal key and not an electronic one (where the code could be changed for security after each guest departs). They have a couple of separate buildings. Perhaps it's better in one of the others, but this one lacks basic, modern security.

- The Lobby had a strong, old, musty smell.

- You could not get into your building after 10pm.

Stayed July 2014, travelled with friends
Helpful?
1 Thank RetiredinPA2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt O, General Manager at The Country Inn of Berkeley Springs, responded to this review, 16 July 2014
Dear Guest,

Thank you for providing feedback regarding your stay with us. We appreciate your comments and will use them to better all guest experiences at our Hotel. Thank you for your clarification as we do not want to be confused with the Country Inn and Suites Chain. We are a Historic Inn in a Historic Spa Town. All of our rooms have their own unique charm, our staff is friendly, and room cleanliness is a top priority. Our doors in our West Inn are as you described with a self locking feature, and then an additional lock button for added security. We also have night security which walks the property, and lock the entrances to the building at night. Thank you again for your feedback.

Sincerely,

Matt Omps
General Manager
The Country Inn of Berkeley Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milford, New Jersey
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

We stayed here last night after spending a lovely day and evening in Berkeley Springs. Desk clerks are really helpful. We had a decent drink at the tavern and mingled with fellow guests at the hotel in the charming library room with a baby grand piano. Rooms are nice in the main building with a comfortable bed and a large bathroom. We did not eat breakfast there but the hotel has a lovely garden area with tables for food purchased at the hotel. The hotel is adjacent to the state park with the famous springs and there is a swimming pool located there for 3 dollars.

Room Tip: Request a room in the main building.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank bhopko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt O, General Manager at The Country Inn of Berkeley Springs, responded to this review, 15 July 2014
Dear Guest,

Thank you for your wonderful comments regarding our property and staff. We strive to provide a great experience for all our guests and are excited we were able to provide that during your visit. Thank you again for your feedback and we hope you are able to visit us again in the future.

Thank you,

Matt Omps
General Manager
The Country Inn of Berkeley Springs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Latrobe, Pennsylvania
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

The location downtown beside the springs is excellent and within walking distance of many shops & restaurants. There was live music in the park & a piano player at the Inn. The garden area is vey nice. The Inn has free parking and reasonable room rates.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NotWise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt O, General Manager at The Country Inn of Berkeley Springs, responded to this review, 15 July 2014
Dear Guest,

Thank you for your comments. We are excited to hear you had such a wonderful time. It is a great time of year in Berkeley Springs. There are concerts in the park every Saturday through the end of August which can be enjoyed from our garden which is just a few feet away. Our house piano player, Bonnie, is also well liked by many and she performs nearly every Saturday night. She will be thrilled to hear you enjoyed her music. We hope you make it back again soon, and we look forward to seeing you!

Sincerely,

Matt Omps
General Manager
The Country Inn of Berkeley Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westminster, Maryland
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

Spent one night here on a quick weekend getaway with my Wife. We thought the building was very cool, nicely decorated. The rocking chairs on the front porch were a nice touch. The location was great, within walking distance to the park and several Bars and reastaurants.

The Hotel staff were fine - easy check-in & Check-out

The room itself was very large but the bathroom configuration was strange. The bathroom was extremely small and the inward opening door was very awkward to open and close when you were inside the bathroom. It also got in the way of the shower access when open - They should either expand the bathroom wall or reverse the door to open outward. This was very annoying.

The beds were very firm and there was fair amount of noise from the hallway late at night.

The room was clean but the bathroom tile was old and worn

Thought the price was fair consideringt the great location

Would stay here again but would probably ask for a different room - possibly in the main building or a higher floor.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank terps101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt O, General Manager at The Country Inn of Berkeley Springs, responded to this review, 15 July 2014
Dear Guest,

We appreciate you taking time to provide feedback for your recent stay. Our cleanliness standards and helpful staff are our highest priority and we are happy you experienced that. I would recommend our Historic Inn on your next visit, as all of the rooms have their own unique charm and may be something that you would prefer. Please let us know if we can be of any assistance in reserving a room for your next stay, and we look forward to seeing you again.

Thank you,

Matt Omps
General Manager
The Country Inn of Berkeley Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, MD
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

We stayed at The Country Inn during a weekend stay in Berkeley Springs. Nice charming place with a historic comfortable atmosphere, we were glad that the place was pet friendly, and the staff was very nice and responsive. The location is just fantastic, you're within walking distance of the park and local shops, and driving distance for the hiking locations. The only real downside that we experienced was that our breakfast experiences were a disappointment. But the staff was responsive to the problems, they did seem genuinely apologetic when we asked for help. On the whole a very nice place to stay in a charming town, but maybe look for breakfast someplace else.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank steve_70196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt O, General Manager at The Country Inn of Berkeley Springs, responded to this review, 15 July 2014
Dear Steve,

Thank you for your feedback regarding your recent stay. We are glad you enjoyed your stay, and we appreciate your comments and will use them to enhance guest customer service. Thank you again for your feedback and we hope to see you again soon!

Sincerely,

Matt Omps
General Manager
The Country Inn of Berkeley Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Country Inn of Berkeley Springs

Property: The Country Inn of Berkeley Springs
Address: 110 S Washington St, Berkeley Springs, WV 25411-1577
Region: United States > West Virginia > Berkeley Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Berkeley Springs
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Country Inn of Berkeley Springs 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to The Country Inn! We are located in the Eastern Panhandle of West Virginia in beautiful Berkeley Springs, our nation's first spa. We have 70 unique rooms, English country gardens, an exclusive cottage and retreat center, gift shop, Gallery Room, Conference Room, and Parkview Restaurant & Tavern. The Country Inn was originally opened in 1933, by the local Harmison family as the Park View Inn and has been open year round ever since. Our inn possesses both bucolic charms with modern amenities. We are perfectly located in the heart of Berkeley Springs. Our town is known for its warm springs, art, antiques, and beautiful scenery. Whether you are here to take in the waters at the historic state park next door, the Renaissance Spa, or visiting our quaint shops you will be within walking distance while staying at the Country Inn. ... more   less 
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