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“Wonderful Staff and Service”

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Hampton Inn & Suites Charles Town
Ranked #1 of 6 Hotels in Charles Town
Certificate of Excellence
Maryland
1 review
“Wonderful Staff and Service”
Reviewed 23 October 2013

Not only was our room at this hotel clean, comfortable and inviting, the staff was super friendly and accomodating. The complimentary breakfast was great and the breakfast staff was very friendly and kind.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nelnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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788 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
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English first
New Jersey
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2013

We had the privilege of staying at the Hampton Inn and Suites for three nights. It is within driving distances of good restaurants and historical sites. The fitness center was great and the breakfasts were delicious. Thanks for a wonderful stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank livesimple33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level 6 Contributor
116 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 17 October 2013

Pretty standard Hampton, clean room, good service, decent internet. No complaints in general.

I will however continue on a regular tirade regarding the excessive amount of plastic and disposable cutlery and plates in these chains. Please start providing reusable coffee cups in the rooms, and reusable plates, and real forks and knives at breakfast. A small investment in a dish washing machine will take you a long way toward improving your environmental footprint.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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Helpful?
1 Thank tourismspecialist88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Harbor, Florida
Level 5 Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 15 October 2013

We stayed in this property for two nights, October 6 and 7; we were in town, unfortunately, for a family member's funeral. This is the second time I've stayed in this hotel and have not been disappointed. The location is very convenient to town and to various nearby attractions, such as the casino and race track, as well as historic sites. There are plenty of affordable restaurant choices very close by such as IHOP, Pizza Hut, Taco Bell, Ruby Tuesdays, a terrific diner, an Asian takeout place, etc. Also, a large grocery store is within a very short walk. We got a basic king room which didn't have any extra amenities, but that's because it was the only one ready when we arrived at 11:30 in the morning. The bed was comfortable - we asked for two additional pillows and were offered the choice of feather or firm, which were promptly delivered. The flat panel television was HD and had a great picture. Free internet in the room and lobby was welcome. A lot of folks spent time hanging out in the lobby, taking advantage of the coffee/tea station and the Internet connection. The weight room was small, but serviceable. I stuck my head into the pool area and it looked fine. We used the business center to print out our boarding passes and it was quick and easy. The front desk staff were extremely helpful and friendly! Breakfast in the morning was great, with plenty of choices, both hot and cold (fresh oatmeal w/toppings, eggs, bacon/sausage, potatoes, fresh fruit, cereal, muffins, bagels, bread, juices, etc.). I would definitely recommend this hotel and would stay here again without hesitation. I know they have bigger business suites, and when I looked in at one, it was very nice, with a lot of space and business amenities.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LollyMoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, United States
1 review
Reviewed 15 October 2013

Upon entering our room it smelled so fresh and clean. I couldn't believe it !!! Very nice place to stay, very friendly and helpful staff. The location was very close to entertainment and shopping. The quality of the bedding was excellent, comfy, cozy. The breakfast area was kept clean and stocked. The lobby and general area was clean and nicely decorated. I felt like I was at a more pricier place and the value was great.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottesville, United States
1 review
Reviewed 10 October 2013

We took atvanage of the free shuttle to the casino several times. The pool and hot tube were very nice. The staff was very helpful when needed. The hotel is located about a mile from the track and casino and has shopping within walking distance

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorton, United States
1 review
Reviewed 9 October 2013

great location and the free shuttle to the Charles Town Race and Casino was so convenient. The room was very clean and very spacious. The complimentary breakfast included hot dishes as well as cold dishes.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Charles Town

Property: Hampton Inn & Suites Charles Town
Address: 157 Pimlico Dr, Charles Town, WV 25414-4985
Phone Number:
Region: United States > West Virginia > Charles Town
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Charles Town
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Charles Town 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
Whether in Charles Town to visit the Hollywood Casino at Charles Town Races or traveling on business, the Hampton Inn and Suites Charles Town is the perfect place to relax during your trip. Convenient to Washington, DC, Baltimore, MD and all the sites of West Virginia, this hotel is the perfect place to stop and stay. In addition to this easy access location, enjoy a free, hot breakfast each morning, complimentary internet access, indoor pool, fitness center and clean and fresh Hampton bed. ... more   less 
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