I liked the hotel but was a little disappointed. When I made the reservations I explained to the lady that I was taking my 2 year old son with me and I politely asked her if I could have a suite which I know is a bigger room that the regular ones so my son could have a little bit of more room. When I got there I found out that they gave me a regular room. I was there for a training and I know some of the single guys got a suite without asking. Also, I wanted to rent another room for my sister because when I was there my son got sick and I wanted another room for my sister so she could stay and take care of my son in the morning and she get go to her own room after I got there from my training. The lady at the front desk didn't seem to care and never tried to help me with my situation. The Hotel is really nice but I think the people at the counter or taking reservations should consider each of their guest and their situations.
- Official Description (provided by the hotel):
- Whether in Charles Town to visit the Hollywood Casino at Charles Town Races or traveling on business, the Hampton Inn and Suites Charles Town is the perfect place to relax during your trip. Convenient to Washington, DC, Baltimore, MD and all the sites of West Virginia, this hotel is the perfect place to stop and stay. In addition to this easy access location, enjoy a free, hot breakfast each morning, complimentary internet access, indoor pool, fitness center and clean and fresh Hampton bed. ... more less
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