From before we even arrived, I felt like the staff wanted to really take care of my wife and I. From the clerk who arranged to have flowers waiting for my wife's birthday, to the waiter who gave me a quiet table and a cold beer when I really needed both, to the clerk who arranged a shuttle from the train station (and to the station, and then from the station to the airport - hint, don't take Amtrak to/from Charleston), to the super friendly shuttle driver, I felt like the staff really cared about us. Beyond the staff, it's a really nice hotel, with a great atrium lobby with small water falls and stream. Room was very nice, though a bit dark. Gym was nice, and fairly large. Pool and hot tub were nice, though packed with kids weekend we were there, and hot tub looked well-used. Awesome breakfast, wtih made-to-order omlet bar. I didn't attend the manager's happy hour, but saw many fellow guests lined up at bar for complimentary drinks. Overall, a great place to stay, especially because of the great staff.
- Official Description (provided by the hotel):
- Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more less
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- Also Known As:
- Embassy Suites Charleston
- Charleston Embassy Suites