I booked one night in this hotel on a long car trip from NC to Chicago. I arrived in a terrific mood after the gorgeous drive, only to learn I had to park in an adjacent public parking lot. This parking garage was full of grafitti and didn't feel safe. After schlepping all of luggage down a public sidewalk and into the hotel, I found my room to be a trip to the 1980's - and I doubt anything has been updated since then. The room AC unit is an enormous noisy box suspended from the ceiling. The grout on the tiles in my bathroom was dark brown with grunge (on the edges it was cleaner as an example of the intended color). The plants in the atrium were cheap plastic, the furniture was quite worn. At breakfast, anything that wasn't custom made was cold. At the "custom" omelet station, I overheard a woman ask for a smaller sized omelet, and the cook told her they only come in one size. Come on - he could have poured half the amount. The juice was watered down, and the pastry did not taste fresh. This would have been an adequate hotel if I had been paying motel rates, but with a final bill over $200 I was extremely disappointed. I won't return.
- Official Description (provided by the hotel):
- Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Charleston
- Charleston Embassy Suites