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“Nice Hotel, Great Location”

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Embassy Suites by Hilton Charleston
Ranked #3 of 23 Hotels in Charleston
Certificate of Excellence
GreenLeadersBronze level
Reviewed 23 June 2014

As a Hilton honors member, I stay at an Embassy whenever possible. True to the standards of the chain, this hotel does not disappoint. Nice décor, friendly staff, and all the extras like a made to order free breakfast and the 2 hour open bar managers reception every evening. Its also right across the street from the mall and several restaurants. Parking at the hotel is limited so unless you are very lucky to get a spot right in front of the hotel, you will be parking at the garage just across the street. A standard parking fee is charged up front, weather u snag a sot at the hotel or not. That was the only negative I found.

  • Stayed: March 2014, travelled as a couple
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1  Thank EclipseTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this reviewResponded 3 July 2014

Thank you for sharing your comments, we will be sure to share them with the team.

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715 - 721 of 1,068 reviews

Reviewed 19 June 2014

Always enjoy staying at this Embassy Suites. The Fitness Center is clean and smells fresh, breakfast is top-notch, and the Manager's Special is always fun !! Room was clean and smelled good. View was pretty good, too ! Very convenient to shopping and the movie theatre.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank CatherineV115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this reviewResponded 21 June 2014

Thank you for taking the time to share your comments. We will share them with the team.

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Reviewed 17 June 2014

my wife and I went here for a weekend get away, I used my Hilton Honors points so I cant elaborate on the actual price..only downfall was parking you have to park in a parking garage on the next block which I think you have to pay extra If your not a diamond member(that would really suck,but I am a diamond so it didnt affect me ) I think the motel is 9 floors and it is atrium style open in center with water fountains and such inside.really nice glass elevators...the room was not new by any means but was excellent shape and very clean..bed was great ..AC worked good..two flat screen TVs couch chair kitchenette all the goodies..managers reception was two hours with open bar, really nice and bartender was great..sports bar onsite ,its was descent and prices were reasonable...made to order breakfast wasnt really anything special,made to order omelet was way over cooked and the employee making them seemed as if he was having a bad day but a great selection of other breakfast food there..I wasnt sure what to expect when going here but for an older property it was top notch..beside the breakfast guy everybody there was beyond friendly...we really loved it and will be back the next time we want to escape reality for a couple of days..

Room Tip: i would assume they all are great
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  • Stayed: June 2014, travelled as a couple
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Thank teamster175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this reviewResponded 21 June 2014

Thank you for sharing your comments. We look forward to your return.

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Reviewed 17 June 2014

Lobby is tranquil with green plants and water decor. Breakfast was great...plenty of food and variety of choices. Suite was very nice. The only negative is when in the front area (TV/sitting area) of the suite, one can hear the noise/voices from outside and below in the open eating area. There is a 2 1/2 level mall with a food court across the street from the hotel with major stores i.e. Macy's, Penneys, Talbots, FYE, Hallmark, etc. I have stayed here several times.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this reviewResponded 21 June 2014

Thank you for taking the time to share your comments. We look forward to your return.

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Reviewed 16 June 2014

The stay at this hotel was very nice. Clean room, comfortable space, nice pool and fitness center, FANTASTIC breakfast. I was exasperated by the fact that they charge a daily rate for internet access from the room - even the hard-wired port, I was told, was about a $10 per day charge. Unbelievable.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Jean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this reviewResponded 21 June 2014

Thank you for taking the time to share your comments. We will share your thoughts with the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

Staff very helpful, very convenient, enjoyed the complimentary breakfast and manager reception. My room was excellent and this is just a great place for a woman traveling alone to feel safe. I stay here every time I travel and find it a great place.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this reviewResponded 13 June 2014

Thank you for taking the time to share your comments. We are glad you enjoyed everything and look forward to your next stay.

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Reviewed 9 June 2014

I visit this hotel many times throughout the year. I am always welcomed and assisted if there are any issues. The breakfast and evening reception are highly recommended. I have always had a good experience here. I plan to return to this hotel.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Emily E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this reviewResponded 13 June 2014

Thank you for taking the time to share your comments. We look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Charleston

Address: 300 Court St, Charleston, WV 25301-1607
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Charleston
#4 Business Hotel in Charleston
#8 Family Hotel in Charleston
Price Range: £96 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Charleston 3*
Number of rooms: 253
Official Description (provided by the hotel):
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 
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Also Known As:
Embassy Suites Charleston
Charleston Embassy Suites

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