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“Almost home”

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Embassy Suites by Hilton Charleston
Ranked #4 of 23 Hotels in Charleston
Certificate of Excellence
GreenLeadersBronze level
Gretna, VA, United States
1 review
“Almost home”
Reviewed 27 August 2014

The staff is super, the rooms are always clean and fresh. Lots of room to spread out and relax. Breakfast is hard to beat. Manager's reception is a great time to unwind and a great start to a relaxing evening in Charleston. Great location. Shuttle service if you need it, but in safe walking distance to great food and the Mall.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review, 28 August 2014
Thank you for taking the time to share your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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986 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Charleston, United States
2 reviews
Reviewed 24 August 2014

overall, a very good, short stay. staff and personnel are professional, friendly, and responsive. I don't know if it was the location, or the amount of lodgers, but the internet wifi system was the only distraction from an overall excellent stay. There was a consistently weak signal throughout the hotel through my laptop and phone.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review, 28 August 2014
Thank you for taking the time to share your comments. We will look into your concerns to see if improvements can be made. We look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, United States
1 review
Reviewed 23 August 2014

The Embassy Suites hotel in Charleston, West Virginia is conveniently located beside a beautiful/updated mall, very good restaurants, very nice civic center and fun events along the Kanawha River. The hotel has a beautiful lobby and a very nice restaurant.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Dalrene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review, 28 August 2014
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2014

I traveled for business to this location and always expect an great stay at an Embassy Suites Hotel. This experience was great overall and met my embassy expectation. It's hard to beat a free breakfast AND a managers reception in the evenings.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank C.T. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review, 28 August 2014
Thank you for sharing your thoughts, we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, Va
Level 6 Contributor
164 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 August 2014

Convenient access from either I-77 or I-64. Very clean hotel with all amenities that one could want. Restaurant in hotel offers lunch & dinner at reasonable prices. Managers' reception in the evening was pleasant with snacks offered. Fully cooked breakfast in the morning is an added plus.

Room Tip: Park in front if space available
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review, 28 August 2014
Thank you for taking the time to share your thoughts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014

Friendly, clean, best location of any hotel anywhere to local shopping and restaurants. Shuttle service to airport and back excellent and as needed. Anthony shuttle driver and Constance at front desk were exceptional.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review, 28 August 2014
Thanks you for sharing your thoughts, we will pass along your comments to the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rockville, MD
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 18 August 2014

The breakfast and reception hour is great as well as the hotel. The staff are helpful and friendly. They make the trip and stay enjoyable. Being picked and taken to the hotel from the airport was a very nice touch.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank bluming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Manager at Embassy Suites by Hilton Charleston, responded to this review, 28 August 2014
Thank you for sharing your comments. We will share them with the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Charleston

Property: Embassy Suites by Hilton Charleston
Address: 300 Court St, Charleston, WV 25301-1607
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Charleston
#4 Business Hotel in Charleston
#9 Family Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Embassy Suites by Hilton Charleston 3*
Number of rooms: 253
Official Description (provided by the hotel):
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 
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Also Known As:
Embassy Suites Charleston
Charleston Embassy Suites

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