This hotel is well appointed, clean and neat, for sure. Great place if you are on business and have a company expense account. Near the Civic Center and Mall, but otherwise in a terrible neighborhood. For most people, it is probably a great place to stay. BUT IT IS A HORRIBLE PLACE TO BRING BUS GROUPS, and this warning is for anybody in the group tour business who might be thinking of doing that. I am a bus driver, and brought a group from Saranac Lake, NY down here for a few days. They treat drivers like dog crap. There is no place near to park, and even though they had about a dozen buses in for a National Soccer Championship, they would not provide any of us with transportation the mile away to our buses. They charge $13 per day for internet access. It cost almost $3 for a small cup of coffee in the morning, and yesterday I waited 20 minutes in line to get one, only 4 people ahead of me. The sliding doors to the balconies are bolted shut... God help us if there is a fire. The operations manager is very rude and demeaning.. Cost me $39 for two glasses of house wine. An omlette for breakfast is $12, coffee extra. They have, because of their location, lots of corporate kinds, and seem to view groups as an imposition. Most hotels comp bus drivers' meals, these people want to extort every last dime for those who are forced to stay here. There are plenty of very nice places on the outskirts of town who charge reasonable rates and actually want group tours to stay there.. If I ever have to come here again, I will pay for my own hotel room in another location... it would be cheaper that having to survive here for a week.. Group Tours, stay away!!!
- Official Description (provided by the hotel):
- Enjoy an unmatched travel experience at the Charleston Marriott Town Center. Conveniently located in the heart of downtown Charleston, West Virginia, our hotel offers guests superior amenities, gracious service, and comfortable accommodations. Our guest rooms and suites are designed to facilitate relaxation and productivity, boasting features like high-speed Internet access, plush bedding, and expansive floor-to-ceiling windows. Begin your morning in our state-of-the-art fitness center and indoor pool, before exploring a variety of local attractions, including the adjacent Charlestown Town Center Mall. However you choose to spend your day, we invite you to dine with us at our popular on-site restaurant, Brick Salt Bar+Kitchen, which features modern American cuisine. If visiting Charleston for business, you'll be delighted by our comprehensive on-site corporate facilities, which encompass 17,500 square feet of modern meeting room space. We look forward to your visit here at the Charleston Marriott Town Center. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Charleston Town Hotel Charleston
- Charleston Marriott