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“Good Choice ”

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Charleston Marriott Town Center
Ranked #8 of 23 Hotels in Charleston
Certificate of Excellence
Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good Choice ”
Reviewed 8 May 2006

Spent one night at this Marriott on our way to Kentucky. This was a very good choice. The hotel was very clean. Rooms were a nice size and so was the bathroom. Beds very comfy as they are at all Marriotts. Found the restaurant to be very good for our late mid-day meal, Grilled Reuben was delicious! You will not be disappointed.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Cherber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Madison, WI
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 May 2006

My husband and I stayed one night. Friendly service. Clean, comfortable accomodations. We loved the bed. Nice size bathroom. Adequate fitness center. I wish more hotels were like this.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank chrolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 April 2006

Between October of 2005 and March 2006, I spent about 21 nights at the Marriott Charleston Town Center over the course of about 10 stays. I would describe this as a very middle of the road, full-service Marriott. The location is in the heart of the civic-center district of Charleston and is directly across the street from the mall. The lobby is in good condition, but a bit dated.

One area where service suffers a bit is the front desk, often times I have found more trainees working than veterans, which can lead to extended check-in times. I would recommend trying to check-in before 6 PM if you desire a non-smoking room. I understand that in all hotels they sell out first, but here the situation seems to be a bit more acute.

The standard rooms have yet again that middle of the road feel. Bed linens have been updated recently and the beds are comfortable. The bathrooms are clean, but again do have a dated appearance.

One area of kudos goes to the excellent evening room service staff. Good service is available until midnight and the staff does go above and beyond to make sure you are comfortable and well taken care of.

The concierge lounge is average for a Marriott. Free beverages are available throughout the day and it allows for a free continental breakfast in the morning. Usually eggs and waffles are available too. In the evening the lounge has a large TV and hot appetizers available with free beverages; alcoholic beverages are charged.

Considering it's Charleston, WV, the Marriott is probably the best place to stay in town. It get's an average rating compared to the universe of hotels, but is the number one choice for the area.

  • Stayed March 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank vandalby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 March 2006

My family stayed here for one night as we were driving through, we got in late. Staff was very friendly. The only thing that stinks is having to pay for parking in a garage that is next to the hotel, but you can't enter hotel from it. With the new Marriott bedding, beds are very comfortable. Make sure you take room key with you when checking out to get out of parking garage.

Helpful?
5 Thank commoncourtesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charleston Marriott Town Center

Property: Charleston Marriott Town Center
Address: 200 Lee St E, Charleston, WV 25301-1508
Region: United States > West Virginia > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Charleston
#9 Business Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
Number of rooms: 352
Official Description (provided by the hotel):
Enjoy an unmatched travel experience at the Charleston Marriott Town Center. Conveniently located in the heart of downtown Charleston, West Virginia, our hotel offers guests superior amenities, gracious service, and comfortable accommodations. Our guest rooms and suites are designed to facilitate relaxation and productivity, boasting features like high-speed Internet access, plush bedding, and expansive floor-to-ceiling windows. Begin your morning in our state-of-the-art fitness center and indoor pool, before exploring a variety of local attractions, including the adjacent Charlestown Town Center Mall. However you choose to spend your day, we invite you to dine with us at our popular on-site restaurant, Brick Salt Bar+Kitchen, which features modern American cuisine. If visiting Charleston for business, you'll be delighted by our comprehensive on-site corporate facilities, which encompass 17,500 square feet of modern meeting room space. We look forward to your visit here at the Charleston Marriott Town Center. ... more   less 
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Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott

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