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“nice stop over”

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Red Roof Inn Charleston - Kanawha City, WV
Ranked #13 of 23 Hotels in Charleston
Youngstown, Ohio
Level 6 Contributor
162 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“nice stop over”
Reviewed 17 May 2014

This motel is a nice place , clean , and close to the freeway . The staff are very helpful . And they are pet friendly . BUT the big drop back is that they do not have breakfast. So for 10 dollars less you can stay at the motel 6 and get the same room ,pet friendly ,on the same drive and close to the same restaurants. So most likely next time we are in the area we will stay at the motel 6 and save a less 10 dollars a night .

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WV, responded to this review, 24 June 2014
Thank you for sharing your experience with us. Although we do not have a breakfast bar, we do have a coffee and tea bar in the lobby. in addition, along with our newly renovated and smoke free rooms, we also offer free amenities that may not be offered at other hotels with lower rates. We hope to see you the next time you are in the Charleston area.
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389 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Winchester, Tennessee
1 review
Reviewed 14 May 2014

I have traveled for years all over the country, and this was by far the best hotel I have ever stayed in for the price. The rooms were all new and upgraded and Connie, the manager, went out of her way to call us once we got settled in to make sure everything was what we expected. We were in town for a very serious surgery on my father, and she was even nice enough to offer us a hospital discount. The surgery did not go so well, but it was such a relief to have such a great place to rest. I would say to anyone staying in the Charleston, WV area, don't waste your time looking around for places, this is where you need to go and Connie will definately take care of you and make sure all is well. Great job on all the new rooms. You will have all my business every time I travel.

Scott M.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WV, responded to this review, 24 June 2014
Thank you. We greatly appreciate you taking the time to share your opinion with us. Connie always takes care of all of her guests. She takes pride in making sure all of our guests feel at home and welcome. I appreciate you choosing Red Roof Inn Kanawha City for your lodging needs. We look forward to seeing you the next time you are in Charleston, West Virginia area.
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home
Level 4 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 May 2014

we were pleasantly surprised by the quality of the new updated Red Roof inn. Upgraded to premium room for a few dollars and best of all it is pet friendly which is hard to find when traveling. Will definitely stay here again if traveling I-77 in the future. It is also very close to major restaurants and some great shopping if you have the time.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank czechred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WV, responded to this review, 24 June 2014
Thank you, we appreciate you taking time out of your day to share your experience with us. I appreciate you choosing Red Roof Inn, Kanawha City for your lodging needs. Our rooms were newly renovated a little over a year ago and all of our guests seem to enjoy the new look. We also are pleased to say we are pet friendly and all pets stay free. We look forward to seeing you the next time you are in the Charleston area.
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King, North Carolina
1 review
Reviewed 10 May 2014

my wife and i along with our dog checked in may 7th after traveling from north carolina and checked out on may 9th we had a nice stay there the room was very clean and the staff was very friendly even our furbaby enjoyed the stay there.. we will most defiantly stay there again the next time we get to come in to west virginia to visit with family and friends..

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EDGAR Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WV, responded to this review, 13 May 2014
We appreciate you letting us know how your stay with our property was. We strive to provide our guests and their furbabies a pleasant and comfortable stay with us. At Red Roof Inn pets stay free and we welcome you staying with us again if you are ever in Charleston.
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Wake Forest, North Carolina
Level 6 Contributor
121 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 May 2014 via mobile

We needed a stay for one night on our trip south. We also needed a place that would accept our cat. We were given a list and found 2 places on our route, but the other did not have good reviews. I wanted a good bed, a clean room and a decent rate. I was a little concerned about this hotel because I have heard bad remarks about Red Roof. However we were pleasantly surprised. The bed was great, the room was very clean. I asked for a handicap accessible room and got a well planned room.
It is in a run down location behind a Wendy's and a awful looking gambling place. There is absolutely no view and to reach the hotel you have to drive down an alley way. There are a couple of places to eat within walking distance or a short walk but they are all middle level franchises. They are right off the freeway but getting on and off requires a hair-pin turn. I would not advise it in bad weather.
There have been numerous complaints about the charge for the safe. I asked for them to remove it when we signed in. Our bill still had the charge on it. However we were too busy getting out to notice. I have decided it is not worth it to call to get a $1.50 charge removed.
The cat was comfortable in the room. There was plenty of room to place his bowl and food as well as temporary litter box. Travelers know that it is not easy to find a place to bring a pet, so if needed to be traveling with a pet, I would go back to this hotel.
The room décor has much to be desired. There is only one mediocre picture and it is done in brown tones.

Stayed April 2014, travelled as a couple
Helpful?
Thank Margo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WV, responded to this review, 13 May 2014
We appreciate you choosing to stay at our Red Roof Inn and giving us the opportunity to meet your needs. At Red Roof Inn pets stay free and we are pleased that your cat was able to have a stress free visit with us. In regards to the safe, if you did not use the safe during your stay, you have sixty days in which to contact us and we would be more than glad to remove the safe charge for you. Once again thank you for choosing Red Roof Inn and we hope to see you if you travel our way again.
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Snowshoe, West Virginia
1 review
Reviewed 7 May 2014 via mobile

Connie & Aleshia were so friendly & helpful with getting us checked in & situated. The location is a little difficult to get to from the main road, but that may also make it safer. The rooms were recently renovated with beautiful floors, new appliances, new sinks & new TVs. They provided us with a daily snack box that included a bottle of water, bottle of OJ, popcorn & snack bars. Very pet friendly!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMGmanager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WV, responded to this review, 13 May 2014
First, I would like to stay we thank you for choosing to stay with us. Our property underwent renovations approximately a year ago and we are happy that our guests are pleased with the addition of our new premium room. Connie and Aleshia strive to make our guests feel at home and are a valuable asset to our staff. We look forward to seeing you again if you should pass through our area.
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1 review
Reviewed 7 May 2014

This place is a good, inexpensive stop - the rooms are new, clean, and comfortable. I chose to review it because of the nice and helpful front desk staff - Sherry in particular. I normally stay in more expensive motels, but this one is totally OK.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WV, responded to this review, 13 May 2014
Thank you for taking the time to review our property. Sherry does her best to make sure our guests have a pleasant and comfortable stay. Our rooms have been renovated and we make all efforts to ensure that you, as our guest, receive the most friendliest and curteous service. We look forward to seeing you if you are ever in the Charleston area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Charleston - Kanawha City, WV

Property: Red Roof Inn Charleston - Kanawha City, WV
Address: 6305 Maccorkle Ave SE, Charleston, WV 25304
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Charleston
#8 Business Hotel in Charleston
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Charleston - Kanawha City, WV 2*
Number of rooms: 109
Official Description (provided by the hotel):
A great 100% Smoke-Free Charleston location, this Red Roof Inn is just minutes from the gold-domed Capitol Building, the Clay Center, the Civic Center, and the University of Charleston. It's an easy 15 minute drive to West Virginia Tech and West Virginia State University as well. The Tri-State Racetrack and Gaming Center is also close to this hotel. This Red Roof has easy access to such outdoor activities as skiing, whitewater rafting, and golf. When you check in, check out the fantastic amenities in our NextGen (R) design rooms! The rooms at this 100% Smoke Free inn feature comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable seating, and a large, flat-screen TV. This hotel also offers Premium Rooms with our newest renovation package and a welcome snack box in your room! Free WiFi in all rooms. Free coffee and tea available in the lobby. One well-behaved family pet per room is welcome. *** Exit 95 will be closed each day from 7AM-7PM. If you're coming from I-77N / 64W, get off on Exit 89 Marmet. If you're coming from I-77S / 64 E, get off on Exit 98.*** ... more   less 
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Also Known As:
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Charleston Red Roof Inn

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