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“Nice hotel but rude!”
Review of Sleep Inn

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Sleep Inn
Ranked #3 of 23 Hotels in Charleston
Certificate of Excellence
Wytheville, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel but rude!”
Reviewed 22 August 2014 via mobile

This is one of my favorite hotels I stay at it frequently. They have snacks when you check in and sometimes chilli. I usually stay at this hotel when the casino is sold out of rooms. The only two complaints that I have is the doors on the bathroom suck and 80% of the time the staff at the front desk is horrible!!!! They are so hateful and unprofessional.

Stayed May 2014, travelled on business
Helpful?
1 Thank Aaron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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331 reviews from our community

Traveller rating
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    113
    24
    6
    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Wickliffe, Kentucky, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2014

We ran across this Inn by chance. So glad we stopped in. The Inn looks new and was spotless. The employees went beyond the normal to make us comfortable. Especially the evening desk clerk, Sara and the breakfast lady. Our room was large, very modern, the beds like clouds and everything was convenient with great parking a family restaurant next door. When indoors we never heard the interstate traffic. Definitely, I would give this Inn a perfect score and recommend it to anyone while in the Charleston area. We travel often and this is one of the best we have found.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2014

We stayed here midway through our 15 hr road trip. The staff was friendly and efficient, quick to provide any information needed to their guests. We were provided cookies, fruit and drink on arrival. A pack & play was quickly delivered to our room for our little one. The beds and pillows were very comfortable, and the shower & toiletries that were provided were great! Unfortunately, ice machines are not on every floor, but pretty easy to find. The breakfast was very tasty, including everything from cereal, fresh fruit, and yogurt... to biscuits & gravy, eggs, meats & home fries! We enjoyed our stay enough that we stayed again on our return trip home!

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Lucy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 August 2014

We stayed here for one night to break up a 12hr road trip home. The Sleep Inn was perfect. It's a solid choice and exactly what you might want when pulling off the road for the night. The rooms were clean, and up to date and we found the beds to be exceptionally comfortable. The staff was nice and helpful. The free breakfast was good. The hotel is right off the highway but our GPS (and I am told others) got us there by a bit of a circuitous route.
We had a great stay and I would definitely stay again. Recommended !

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank JeffNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2014

The rooms were small, but very clean and beautiful. The shower was fantastic. Breakfast was delicious, and the staff was very friendly. We loved the color scheme in the rooms. The only downside was that we were by a linen closet and storage closet, and the night shift was in and out of it, which woke us up.

Room Tip: Ask not to be placed by the linen or storage closets.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank chelseapulley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oconomowoc, Wisconsin
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 July 2014

This is a wonderful place to stay, rooms are very nice, staff was warm and accomodating and breakfast was better than most. Rooms tastefully decorated, with great climate control system. I would highly recommend this hotel for business or personal traveling needs.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederick, Maryland, USA
Level Contributor
217 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 25 July 2014

We $94 before taxes for a room for 3 mid-July. While we thought that was high for a Sleep Inn, we were quite impressed. The hotel is an easy exit from interstate, which means you need to ask for a quiet room if you don't want to hear traffic noise. We did, and we didn't hear anything.

The welcoming large lobby has a sitting area and computer, pretty staircase, and kind staff for a swift check-in - whole fruit, hot water and coffee, and delicious soft choc chip cookies were pointed our to us.

The hallways are well lit, freshly painted, with clean new carpet. Our room had two double beds and was a comfortable size, but not large. A long desk has a small coffee maker on top and a microwave and refrig underneath. The wardrobe has hangers, ironing board and iron. The spotless room also has a desk chair and extra chair, clean carpet, attractive decor, updated bedding,and comfy beds.

The sSink and minimal counter space (but with shelf underneath) are in the room itself, separated by a half wall but right next to the bed. A pocket door closes off the toilet and spacious ultra clean shower. Shampoo, conditioner, and lotion are provided. We forgot a toothbrush, and they happily gave us one plus toothpaste packets.

The free wifi worked well.

Breakfast is served in a very small room, but there's another room behind the coffee pots. The woman replenishing the food was very pleasant and kept everything stocked and clean. The offering is impressive: yogurt, cheese, hard boiled eggs, biscuits, crock pot with cooked apples, pastries, waffles (premade), breads, bagels, packets of oatmeal and grits, cereal, juices, sausage and eggs, biscuits, chicken, and gravy!

Overall, an impressive stay. Our family would stay the next two nights at a Sleep Inn in Nashville which was far, far inferior to this one.

Room Tip: Ask for a quiet room, away from traffic.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Flannery52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn

Property: Sleep Inn
Address: 2772 Pennsylvania Ave, Charleston, WV 25302-4911
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Charleston
#2 Romantic Hotel in Charleston
#6 Business Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Sleep Hotel Charleston
Sleep Inn Charleston
Charleston Sleep Inn

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