We stay here every time we head to NC. Normally we have no complaints.This time however both stays (up and back) were not so good. On our way to NC we were in room 514. The toilet was used/dirty (dribble spots). The pullout was extremely uncomfortable. It had zero support, the black canvass that usually covers the bottom wasn't there, just open bars.
On our return trip home we stayed in room 416, which was very large and spacious. The curtains in the living room didn't cover the window. There is about an almost three foot gap. Upon arriving in the room, the left curtain wasn't completely attached and was hanging. My husband had to use a chair to stand on, but before he could he had to tighten the screws on the chair which were very loose. After attaching the curtain, there was an approximate 3 ft gap leaving space for people to see in. The bathroom toilet drips. The entire shower ensemble moves when you turn on the water. Adjusting the shower head was difficult. Water pressure was fine. The bed ruffle was way uneven exposing the box underneath as well as the red gummy candy on the floor. The pullout was in much better shape than the one in room 514 except for the piece of sausage at the bottom when opening it.
For $150 a night?
- Official Description (provided by the hotel):
- The Holiday Inn & Suites Charleston West is the solution for your leisure and business travel to Charleston, WV. With an indoor pool and splash pad, fitness center, on-site restaurant and lounge, we offer everything you need for the perfect stay! The hotel is also pet-friendly. ... more less
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- Also Known As:
- Ramada Charleston Hotel Charleston
- Charleston Ramada