I've stayed here for 4 nights every month since my dad died in March 2013, (with my 2 scotties) in order to be near my 83-yr old mother who is at a nearby assisted living. It used to be perfect because it's near mom and pet friendly. BUT the evening desk clerk was very rude to me during our last stay and ruined an otherwise ok stay. Her problem: A 6' tall man was bouncing a basketball in the LOBBY (yes, inside at the desk) & one of my scotties jumped for the ball. The desk clerk gave me "Hell" & said my dogs were out of control!!! What about a guy dribbling ball inside at the desk!! We've spent over $6,000 there since 3/2013. But we won't be back due to her public verbal attack on me. There are 10 other pet friendly hotels in Charleston; guess I'll have to stay further from my 83-yr old mom. It used to be a great place & everyone else always made over my scotties but that one person's tongue-lashing at me was unacceptable. We'll find another hotel even if it will be further from my 83-yr old mother. Very discouraging!!
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- Also Known As:
- Residence Inn Charleston Hotel Charleston
- Charleston Residence Inn