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Hampton Inn Charleston - Southridge
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Reviews (855)
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Traveller rating
585
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585
190
53
19
8
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All reviewssoda fountainquaker steak and lubeolive gardenrestaurants and shoppinggreat hotelwithin walking distancehot tubclean roomswould definitely stay here againnice poolthe hotel staffa great staythe breakfast areahotel is locatedshort drivecomplimentary breakfaststaff was friendly
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797 - 802 of 855 reviews
Reviewed 30 April 2012 via mobile

Loved the room and the staff. It was a packed weekend but I never heard any noise in the halls or other rooms. My hubby loved the free soda fountain in the lobby. Great hotel:-)

  • Stayed: April 2012
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1  Thank acre4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this reviewResponded 2 May 2012

We’re so happy you had a great time and think we have a great hotel! We think so too, and the fact that you loved the room and the staff makes us proud. It was a busy weekend and we’re glad you didn’t have any noise troubles from the halls or neighboring rooms. Tell your hubby that we like when our guests enjoy our lobby and it’s amenities! We look forward to seeing you again!

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Reviewed 29 April 2012

Hotel was very clean, staff were very helpful, love the free fountain drinks available, and peanut butter, jelly & bread to make a snack each night.
Have stayed in Hampton Inns across the US over the last six months & this rates as one of the best.

Stayed: April 2012
1  Thank Donnaua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this reviewResponded 30 April 2012

Thank you so much for your review! We appreciate that you would rate us as one of the best Hamptons you have visited. That makes us very proud! We’re glad you enjoyed the free drinks and snacks. We look forward to seeing you again the next time you are in Charleston WV!

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Reviewed 17 April 2012

We stayed here on April 14, 2012 and had a pleasant experience. The hotel staff was very friendly and helpful. The hotel was very clean and comfortable. The rooms were spacious and the beds were soft and comfy. They offered free fountain drinks and coffee bar 24/7 and also a free breakfast. I would recommend this hotel. Sofa sleeper lacked comfort, but I think they are all like that. Overall a very good experience.

  • Stayed: April 2012, travelled with family
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1  Thank PFraz18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this reviewResponded 19 April 2012

Thank you for taking the time to write a review of our hotel! We always appreciate it! We are glad you found your stay pleasant and you were greeted by our helpful and friendly staff. We are also glad you enjoyed our amenities and would recommend us to others. Your recommendation means a lot. We certainly hope to see you again when you are staying in the Charleston area!

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Reviewed 23 February 2012

I stay at hampton inns about 25-30 times a year across the country and was a bit disappointed by this one. The lobby was nice, the staff friendly and the breakfast choices and staff were great. The disappointment was in my room, very worn and tired. The walls were significantly marked up, the chair in the room was extremely dirty and stained, the vanity in the bathroom coming apart and the carpet dingy (even with a dark pattern looked dingy). This place just needs the rooms updated. Its a great location as far as amenities nearby, loads of dining, basic shopping, etc..

  • Stayed: February 2012, travelled on business
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Thank JdiamondD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, AdminStaff at Hampton Inn Charleston - Southridge, responded to this reviewResponded 28 March 2012

We're happy you enjoyed our location, breakfast and great staff! We are also sorry that your room was a disappointment. We've taken steps with our Maintenance staff to make sure it is taken care of and that the room is restored to the proper condition is should be. We greatly value your comments about this and hope you give us a chance to show you the improvement in the future!

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Reviewed 16 February 2012

We went with our family and a large group of friends/hockey team for a tournament. Received a decent price. Check in/check out was a breeze and even made a change to the reservation without any issues. Very good complimentary breakfast with a few options. Loved that the room had a mini fridge and free wi-fi. The only draw back I can think of was it was close to the holiday and the shopping plaza across the street & nearby was very crowded and not so easy to exit.

  • Stayed: December 2011, travelled with family
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Thank jlehane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, AdminStaff at Hampton Inn Charleston - Southridge, responded to this reviewResponded 28 March 2012

We're so happy that you had such a good time with us and that the reservation change was made for you easily. We think it is a great extra to have the mini-fridge in each room as well. We've found that when the nearby shopping area is crowded, it is easier for our guests to enter and leave by turning left and going out past Quaker Steak and Lube then exiting to the right at the bottom of the hill. You can avoid all the shopping center traffic by coming in and out that way! We look forward to your next visit!

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