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“Excellent Weekend” 5 of 5 bubbles
Review of Hampton Inn Charleston - Southridge

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Hampton Inn Charleston - Southridge
Ranked #1 of 23 Hotels in Charleston
Certificate of Excellence
Rocky Mount, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Weekend”
5 of 5 bubbles Reviewed 19 March 2013

The Hotel had changed hands since our last visit. It was really nice before, but now it's just perfect. The pool was so clean, the rooms were immaculate. The staff was over the top. The breakfast was delicious. It was just a very nice weekend. We needed directions to where our meeting was to take place and the lady at the front desk went out of her way to help us, I was so impressed with her customer service. I will stay there again. You should too!

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review, 26 March 2013
Mary B, Thank you for the great review. It is great to hear that the service was great for you and that you feel the staff was over the top. It is also nice to hear that you will stay here again. I would like to correct one issue, the hotel has the same owner as previously. Thank you again for the review and we can't wait to see you in the future!
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673 reviews from our community

Traveller rating
    434
    164
    48
    19
    8
See reviews for
235
148
28
205
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
North Carolina
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 15 March 2013

This was clean and very typical of a Hampton Inn. It was fine for one nights' stay; front desk was very friendly and helpful. The free breakfast in the morning is what you would expect, but broad variety of offerings - mostly cold. However, I thought it was good, well maintained and presented. This hotel is located just next to a Panera's, so we picked up a light dinner on our way to check in to hotel.

Room Tip: Panera's next door; Bob Evans in front and several other restaurants nearby.
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  • Stayed March 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank cubamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review, 18 March 2013
cubamom, Thank you for your review and I apologize for the breakfast that you experienced. I assure you that your concerns will be addressed. Thank you for the comments about the property and the staff & I hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, Pennsylvania, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 March 2013

this hotel was nice and clean....beds where a little to soft, but ok...pool was ok, nothing to great, but clean...room smelled clean, witch is alway a plus!!! this was the second time we stayed there...and sure we will be back next year...close to cabellas and walmart and also place to eat....dont recomend the eating at the hotel...slection is poor and the food they had was cold...but other then that good place to stay

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Shannon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review, 26 March 2013
Shannon H, Thank you so much for the kind review! I'm sorry the breakfast wasn't up to standard and I assure you that it will be addressed immediately. I'm glad to hear you had a good time and it's great to see that you will be back here next year. We look froward to it!
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Pfafftown
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 March 2013

What a refreshing change to know all of your linens, duvet included, had been washed!!! This is one thing that bugs me about most hotels- you never know when was the last time the bedspread had been cleaned, but here it was CLEAN! Very friendly staff!!! The pool looked great but we didn't use it. Overall, a very good experience.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Claire C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review, 12 March 2013
Claire C, Thank you for the review! We are pleased to know you felt comfortable at the hotel and had such a great experience with the staff! We look forward to future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 March 2013

The pool at this hotel is one of the nicest I've seen in a lot of travels. Rooms were nice, roomy and quiet. Breakfast was good with lots of options for everyone one from 16-year old to senior citizen. We liked this hotel.

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jenehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review, 12 March 2013
jenehr, Thank you for the compliments about our hotel! We appreciate them and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 March 2013

I have stayed at Hampton in 15 times in the last 3 months. Every morning, cold, tasteless southwestern omelets, half frozen home fries, something called bacon and sausage, yesterday's bagels, (well they are pretty hard, could be the day before that) sour fruit...I could go on, but that's all they serve! Nothing new, in 3 states at 4 different Hampton's. And the person I feel bad for is the one lady, cooking, serving and cleaning after hundreds of guests!! We pay at least $139 a night, they can afford one more staff member for breakfast. Especially when they have 2 standing at the front desk, chatting. Yes you ask, why do I stay here then? The rooms are great, the pools always clean and the chatty front desk staff are always nice and helpful!! Please change the breakfast, Embassy Suites only cost $10 more a night & they have 5 people working breakfast and it is a nice breakfast...

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Stone1897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
199 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 2 March 2013

Situated in a large shopping center which makes driving directly to/from difficult. Little to far off of I64 but ok once you get there. Property and staff are outstanding just the location leaves something to be desired.

Room Tip: No restaurant
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  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank disgusted012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Admin Staff at Hampton Inn Charleston - Southridge, responded to this review, 26 March 2013
disgusted012, Thank you for the review, I'm sorry the location didn't work for you, but I am glad you felt the Staff and property were outstanding. I hope we can show you the same level of service at a future date!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Charleston - Southridge

Property: Hampton Inn Charleston - Southridge
Address: 1 Preferred Place, Charleston, WV 25309
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Charleston
#1 Romantic Hotel in Charleston
#2 Family Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

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