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“Our recent stay”

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Hampton Inn Charleston - Southridge
Ranked #1 of 23 Hotels in Charleston
Certificate of Excellence
Lewisburg, United States
1 review
“Our recent stay”
Reviewed 29 October 2013

I have stayed here at the "South Ridge", West Virginia location for business, so I was taken care of then and knew I would be treated as well or better with my family!! Thank-you to all the staff for a wonderful stay!!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 30 October 2013
John C, Thank you so much for the review and we appreciate the compliments to the staff. We look forward to future visits from you & the family.
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742 reviews from our community

Traveller rating
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    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Vienna, United States
1 review
Reviewed 28 October 2013

Though they didn't have the King bed I pre-ordered via the internet, the room was nice with two Queens. The desk chair lift did not work. The cookies are to die for in the evening. Staff was very friendly. Facilities clean.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 30 October 2013
John G, Thank you for the review and I am sorry to hear that the desk chair lift wasn't working properly. We will make sure to have it repaired/replaced for future guests and hope you will give us the chance to show you that it was a one time issue, and not typical of the hotel.
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Charleston, West Virginia
Level 6 Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 27 October 2013 via mobile

We decided to have a girls' weekend at Southridge. It is a central location for my friends, and the hotel is right in the middle of great shopping and restaurants. The room was clean, but small. It had 2 Queen beds, but the room was a bit small for just the beds, and they had placed 2 chairs and an ottoman by the second bed. You could barely move around the bed. That would have been ok, but the mattresses are getting to the point of needing replaced. I love the beds at Hamptons, but these creaked, the mattress moved, and had seen better days.
We loved the pool area. It was a beautiful area. The hot tub overflowed into the pool. The had created private seating areas separated by curtains, in addition to the poolside tables. They also have a chair lift for accessibility to the pool. The plantings outside the windows really created a resort feel. The breakfast area was nice and there was a nice selection. If we choose this hotel again, it will be because of the pool and location. I f you stay, I would recommend asking if your room has a newer mattress.

Stayed October 2013, travelled with friends
Helpful?
Thank labsadore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 30 October 2013
labsadore, Thank you for staying with us for your Girl's Weekend and I thank you for the compliments to the hotel and location. I am sorry the mattress was not up to your expectations, and I appreciate you bringing that to our attention. We are working on replacing the ones that need it and hope that you will give us another opportunity to show you the comfort and quality stay that you expect!
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Pittsburgh, United States
2 reviews
Reviewed 19 October 2013

Good place to stay when in the Charleston area. 3 star Hampton situated on the back side of a shopping mall with plenty of good chain restaurants nearby. This location has "hospitality" hour from 5:30 to 7:00PM. This is a great service and makes traveling on business a little more tolerable. Great staff.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steven T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 21 October 2013
Steven T, I'm glad you enjoyed our Manager's Reception, as well as our location and availability of nice restaurants nearby. I hope to see you again in the future!
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Ann Arbor, Michigan
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2013

We loved everything about our stay. The room was clean and comfortable. The decor was updated and included a desk, mini-fridge, microwave and flatscreen T.V. with premium channels. They even provide freshly laundered duvets! The hot breakfast was extensive and impressive. The local area had several restaurants that were accessible by foot or a short drive.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rainbowgirl93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 21 October 2013
librarygirl1985, It's great to hear that you had such an enjoyable stay with us. I'm happy to hear that you loved everything and enjoyed the nearby restaurants as well. We look forward to seeing you again in the future!
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United States
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2013

First of all, everything was nearby including lots of fast food, sit down restaurants and shopping for everything!! It was easy to get to the hotel and from the minute we walked in the door, our stay was perfect! The staff was knowledgeable, friendly and efficient. The hotel recently went smoke free so no need to worry about stale cigarette smell. Our room was near the elevator so we were nervous about the noise but it was very quiet. The room was immaculate and the sheets smelled fresh and clean. The bed was soooo comfortable I didn't want to get up!! The maid service was phenomenal and our room was well stocked with fresh towels, toiletries and coffee. It was clean, quiet and we will so stay there again. Thank you so much!!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JodyAnne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 21 October 2013
JodyAnne S,I want to thank you so much for the review! I'm happy to hear how much you enjoyed your stay. We try our best for every guest to provide the best service and stay, and it's great to hear that we succeeded with your stay. We look forward to seeing you again.
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Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013 via mobile

Passing through area - great stay. Clean, quiet room. Plenty of restaurants and shopping close to hotel. Very comfortable room after a long day on the road. Would stay again if ever in area again. Breakfast was typical Hampton fare. Breakfast area was kept clean and well stocked.

Stayed October 2013, travelled as a couple
Helpful?
Thank Cocoloconutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 21 October 2013
Cocoloconutt, We thank you and are happy to have provided you with such a great stay! I'm glad you enjoyed it and look forward to your future visits!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Charleston - Southridge

Property: Hampton Inn Charleston - Southridge
Address: 1 Preferred Pl, Charleston, WV 25309-9454
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Charleston
#1 Romantic Hotel in Charleston
#2 Family Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

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