We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn Charleston - Southridge
Ranked #1 of 23 Hotels in Charleston
Certificate of Excellence
A TripAdvisor Member
“Trip”
Reviewed 27 January 2014

Very nice and courteous. Staff very knowledgeable. Great location, near several restaurants. Nice complimentary breakfast, several items to choose from. Hotel very clean and fresh smelling. Enjoy the hot tub in our room.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 25 February 2014
Thank you for the compliments about our hotel staff, building and amenities. I'm glad you enjoyed the hot tub in your room and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

743 reviews from our community

Traveller rating
    491
    175
    50
    19
    8
See reviews for
272
161
29
221
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Shady spring, United States
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 January 2014

This hotel is convenient to places to eat and shopping since it is at the Southridge mall. Cabelas, Gander Mountain, and Dick's Sporting Goods are nearby for the sports enthusiasts. I will be staying here again when working in the area.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Ronald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 25 February 2014
Ronald L, Thank you, we do have a great number of sportsman stores nearby our location and we are greatly appreciative that you found us a convenient location for your stay. I am very happy to hear you wish to return and look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morgantown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 January 2014

Overall the hotel met my expectations. The hotel was clean and orderly and the staff were curteous and helpful. The pool was closed due to a broken pump. Would have like to swim but it wasn't a big deal. I would recommend this hotel to friends and family and will stay here again on my next trip to Charleston, WV.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Timothy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 25 February 2014
Timothy R, I apologize for the issue with our pool's pump, it was an unavoidable issue. I am glad to hear that you don't hold it against us though. Thank you for the recommendation to friends and family about our hotel and we greatly look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clay, New York
Level 6 Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 15 January 2014

The breakfast area is very nice. There is a neat soda fountain machine that can be used by guests around the clock for free. The pool area was very nice. The rooms were average. We stayed here twice while traveling to and from over thanksgiving. The hotel seemed very quiet, and we all got good rests. I would recommend asking for a room that faces the front, as this will allow you to overlook the parking lot and stores. If you face the back, you will be looking at an embankment. This hotel is located near several restaurants and stores. Overall, it was a nice place to stay, but a bit of a hike from I-77, so I don't think we will be back.

Room Tip: Ask for a room that faces the front if you want a more interesting view.
See more room tips
  • Stayed November 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank teknoturtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 25 February 2014
teknoturtl, Thank you for staying with us! I am happy to hear that you had a restful stay over Thanksgiving. Thank you for the room recommendations, and I'm hopeful that the environment we offer will still entice you to come back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Summersville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

I've stayed at the Southridge Hampton Inn on several occasions and I've never been disappointed. Located near shopping and good restaurants, this Hampton Inn is clean and orderly with a professional, courteous staff anxious to meet the needs of its clientele. We happened to visit during the first night of a public water contamination incident that impacted a 9 county region of south central WV. The guest service team excelled in trying to meet the needs of guests and keep us informed.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Gregory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 15 January 2014
Gregory B, Thank you for your patience and understanding during this State of Emergency. It has been a difficult time many people in the area, and I am glad we were able to meet your needs and keep you informed during your stay. Thank you again and I hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, Tennessee
Level 4 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 January 2014

I have always stayed at Hampton Inn's and never had a really terrible experience until now and I did not even get to check in. I had a reservation at the Hampton Inn Charleston-Southridge, but I found out this hotel will not take cash and has to have a credit card to hold the room. Well being a victim of the Target breach my card does not work so the would not allow me to check in. This was also the same with the person in front of me needless to say that was 2 rooms left empty. There was a bright spot about 10 miles down the road I was able to check into another Hampton Inn and the room was $30 cheaper for the same type room. The Hampton we checked into could not believe what the other Hampton did but then said yea it sounds like them. Needless to say I will never attempt to stay at the Hampton Inn Charleston-Southridge again or recommend anyone stay there.

Room Tip: Stay at the Hampton Inn in Hurricane, WV it's not far down the road and you will save about $30...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank jtrinkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 15 January 2014
I appreciate your review of your recent experience at our hotel. I sincerely apologize that we were not able to deliver what you expected from us. I truly regret that you had a disappointing experience while checking in with us and that you were inconvenienced by our credit card policy. I can very much empathize with your frustration and assure you that we are looking for alternative ways to offer guests more options. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve.

Again, I sincerely apologize for any inconvenience you went through and would be more than happy to discuss this further with you. Your satisfaction is our main concern and I make myself available for any questions you should have.

Sincerely,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 January 2014

We recently stayed for a hockey trip and the Hampton was great - the staff was very helpful and accommodating! Other hotels have not been willing to open breakfast early when we have early games, but they were. We are looking forward to our upcoming stay in Pittsburgh for our next tournament.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rmcincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review, 15 January 2014
Rmcincy, I am glad we were able to accommodate you and that your stay with us was so great. I hope you enjoy Pittsburgh and win your tournament! Please don't hesitate to call us the next time you need a place to stay when in and around Charleston! Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charleston hotels
4.9 mi away
Four Points by Sheraton Charleston
4.9 mi away
Hampton Inn Charleston - Downtown
3.7 mi away
Holiday Inn & Suites Charleston West
Show Prices
Show Prices
Show Prices
8.3 mi away
Country Inn & Suites By Carlson, Charleston South
5.2 mi away
Embassy Suites by Hilton Charleston
4.8 mi away
Courtyard Charleston
Courtyard Charleston
#9 of 23 in Charleston
123 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Charleston - Southridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Charleston - Southridge

Property: Hampton Inn Charleston - Southridge
Address: 1 Preferred Pl, Charleston, WV 25309-9454
Phone Number:
Region: United States > West Virginia > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Charleston
#1 Romantic Hotel in Charleston
#2 Family Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hilton Hotels Direct, HotelQuickly, Cancelon and getaroom.com so you can book your Hampton Inn Charleston - Southridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing