We wanted to stay at this Holiday Inn based on our past good Holiday Inn experiences. What a disappointment!!! After confirming that I was eligible for a substantial discount on the room as a corporate employee, I tried to go onto the HIE employee web site to book my reservation. Guess what! The IHG web side was down and requested that I call the IHG reservation line. After calling 4 times and giving my Rewards Club number 3-4 times EACH TIME to an endless loop recording, I gave up as I needed to get into my room for a video conference session. Imagine my surprise when I found that their "high speed internet" barely supported e-mails. The girl at the front desk desk said that "it happens a lot" and suggested that I try the lobby guest computer. Really!?!?!? A conference call in the lobby by the reservation desk??? I had to go to my cell phone to conference in at least the voice portion of the meeting. Not a good experience! On the bright side, the beds were comfortable and the breakfast lady was very friendly and helpful.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Charleston/Kanawha City. Located only minutes from the majestic West Virginia State Capitol, Yeager Airport, beautiful downtown Charleston and the historical East End district. Other points of interest are the Clay Center for the Performing Arts, the University of Charleston and Appalachian Power Stadium home of the West Virginia Power. As our guest of the Holiday Inn Express, you will stay in one of our totally renovated, spacious king, queen or executive suite room with high speed Internet, your choice of plush pillows and great nights sleep mattresses. Also enjoy our complimentary hot breakfast buffet with the worlds best cinnamon rolls. Fresh brewed coffee is available every evening. After a busy day of work or travel, you can energize yourself in our fitness center. Then, cool down in the heated, indoor pool and hot tub. Enjoy the many food options near the hotel that include everything from fast food to steak houses. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Booking.com, Travel Republic (UK), Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Holiday Inn Express Charleston/Kanawha City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Charleston South Hotel Charleston
- Comfort Suites Charleston
- Charleston Comfort Suites