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“No no and no”

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Motel 6 Charleston East
Ranked #19 of 23 Hotels in Charleston
PA
Level Contributor
311 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“No no and no”
Reviewed 14 May 2014

We pulled in off the road without checking. Big mistake. Non smoking room had blankets on the beds full of cigarette holes. Not the cleanest. Very questionable patrons. Signs up everywhere not to leave valuables in vehicles. Had we not been so road weary and looked around a bit more - we would have stayed elsewhere for sure. In the morning, we left early, but the parking lot was covered in pizza and bottles. Yes, pizza, entire pizzas dumped in the lot. No effort of staff to remove the trash. Definitely cannot recommend this one.

Stayed May 2014, travelled on business
Helpful?
4 Thank Playswdogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 reviews from our community

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    35
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014

My family and I was traveling and we just needed a place to stay for the night so we decided on the Motel 6. I wish I would have researched it more, because this place was the wrong place to stay. The room was not the cleanest, it was suppose to be non-smoking but reaked of smoke, with burn marks and hair on the bed. If it wouldn't have been so late we would have went somewhere else. None of us could sleep that well. There were strange noises all throughout the night and our room was just a few feet away from a busy highway. It would have been a lovely place to stay with the new updates, I loved the orange color, but they obviously have not kept the place up.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mamabear1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Charleston hotels

Highlands Ranch, Colorado
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 October 2013

Although this hotel was right off the highway and surrounded by restaurants, gas stations, and other ammenities, it is awful. Dirty, no carpet, loud A/C (if it works), no wi-fi, no mini-frig. We stayed the following night in a Motel 6 in Kansas, and for the same price, had a clean room, with 2 beds, carpet, good A/C, free wi-fi and a frig...two totally different experience for the same $56.00. Don't stay here.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank FoodieDDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 October 2013 via mobile

We stopped here because we had been driving for 5 hours and needed rest. When we pulled in at 2am, it was so dark and just had a creepy vibe but we Were tired and needed a bed to sleep in. There were 2 women near the end of the building that I can only assume Were prostitutes. My husband went in to pay for the room and said there was a bullet proof window between him and the employee which is scary. We had to carry our children and pretty much run to our room because of how unsafe we felt being outside there. The room was supposed to be non smoking but it clearly wasn't!! It was disgusting!! I am pregnant and we have 2 children and it was just unacceptable. The bed linens were not the cleanest either. There were shady people hanging around outside which didn't help with the feeling unsafe. Had we not been so tired, we would of gotten our money back and drove far away from that place. Luckily we only stayed for a couple hours and got out of there. I'd never recommend this place to another person and I'd certainly never go back. Stay away!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jhogan523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motel6, Public Relations Manager at Motel 6 Charleston East, responded to this review, 17 October 2013
Dear Jhogan523,
Thank you for taking the time to write your review.We sincerely apologize for the cleanliness and safety issues you encountered during your recent stay. These conditions are note consistent with our standards for quality at Motel 6. We encourage your contact our guest relations department to report your experience so may serve you better in the future: 1-800-557-3435.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2013

I stayed here because it was pet friendly and there wasn't rooms available at any other near hotel. It's not cheap considering how bad it is. Since you get to the parking lot it has a bad vibe, looks gloomy, dark and unsafe. Most of the nearby restaurants close at 9 pm. There is not front desk, you are checked in through a window. There is just one employee for the whole hotel during night hours, no maintenance, housekeeping, etc. There were empty beer cans everywhere, and some shaddy "customers" were smoking and drinking beer outside. The supposely non-smoking room smell like cigarrettes and there was an empty ash tray in the room. There were safety precautions recordatories everywhere, in flayers, in the room key holder, behind the door etc. The bed covers were dirty, and burned. The sheets looks clean but had holes. The pillow cover was stained with what looks like black make up. Towels were not enough for more than one person and were stained. The big old tv is screwed to the table so you can not move it... Which tells about the kind of people who stay there. Overall a terrible experience that thankfully lasted less than 7 hrs.

Room Tip: Stay away from here if you can
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motel6, Public Relations Manager at Motel 6 Charleston East, responded to this review, 13 August 2013
Dear Sam G - Thank you for taking the time to write your review. We sincerely apologize for the unwelcoming environment you encountered upon arrival and for your unpleasant stay with us. The odor, cleanliness and bedding and towel conditions you found in your room are not consistent with our standards for quality at Motel 6. Please kindly contact our guest relations department so they can have a record of your experience to help us provide you with better service in the future: 1-800-577-3435.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
charleston wv
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2013

The police were beating on the door in the middle of the night to arrest the person in the room next door. We initially thought it was a knock at our door and was advised by law enforcement to go back in our room. It's what I would refer to as a "crack hotel." There was drinking and partying going on with no resolution, it was loud, and it didn't feel safe to go to the parking lot alone. The manager Robin is sarcastic and lacks the ability to problem solve and has an "I don't care" attitude." There is no professionalism at this hotel whatsoever. The WORST hotel experience I've ever had. Almost no toilet paper, dirty bed linens, and a broken microwave. A LOUD noise comes from the plumbing on and off at all times thru the walls. It is cheap but you definitely get what you pay for. If you have children DO NOT stay in this hotel, there is also very questionable male staff there.

Room Tip: Choose a room at another hotel. This one is unsafe!
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 739danielh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 February 2013 via mobile

Only stayed one night ( thankfully) on my way home from D.C. First room they gave me had already been used with unmade bed & towels on the floor. Front desk apologized & quickly fixed the problem & gave me another room. But I still didn't feel the room was great. It was clean but towels had stains. Alot of low life people in lobby & surrounding area. Room was cheap but I would not stay again. Just felt uneasy. They accepted pets so I chose this but would not recommend

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shannyboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel 6 Charleston East

Property: Motel 6 Charleston East
Address: 6311 Maccorkle Ave SE, Charleston, WV 25304-2917
Region: United States > West Virginia > Charleston
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #19 of 23 Hotels in Charleston
Price Range (Based on Average Rates): £
Hotel Class:2 star — Motel 6 Charleston East 2*
Number of rooms: 103
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Also Known As:
Motel 6 Charleston
Motel Six Charleston

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