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Wyndham Garden Hotel Cross Lanes Charleston
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Reviews (420)
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All reviewscomfort innfront deskindoor poolhot tubroom was cleanmardi gras casinooutside doorsfree breakfastwafflesgreat poolhot breakfastroom keybiscuits and gravypalm treesdog trackfresh fruitfridge and microwave
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408 - 413 of 420 reviews
Reviewed 21 December 2009

We stayed here the night of my wedding and stayed in the suite with the hot tub. Room was nice, but the hallway to walk to our room was HUGE. It tooks forever, and as many commented its smelled very musty and smelled like old nasty cigarettes. When we arrived at the hotel, our wedding party and us wanted to have a few more drinks at the Lazy Dig Salon and the bar tender lady was VERY RUDE! If you walk in there and its an older lady working, just turn back around. Even if your staying there, she cuts you off once you drank one pitcher of beer. I doubt I will recommend this to a friend because how rude the lady at the bar was. If you do not drink, and just need somewhere to sleep, then its not a bad place.

  • Stayed: June 2009, travelled as a couple
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1  Thank MUherdFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2009

this comfort-inn is without a doubt the best choice hotels property we've ever stated at!!! from the time you check-in to the time you leave, the staff will go overboard to make your stay as pleasant as possible!!! the hotel is very clean,the new indoor pool and spa area, are a great place to relax with family and friends. the rooms are spacious,the beds are very comfortable, and the bathrooms are clean. if you would like to relax at night,then the lazy dog saloon on premises, is a great alternative to drinking and driving! overall,this place is a gem! this is the standard that all choice properties should try to live up to!!!!! keep up the good work!!! and thank-you for your hospitality!!!! bill perrelli georgetown ky

Stayed: November 2009, travelled as a couple
Thank wperrelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2009

This motel is outstanding
Great rooms,Lazy boy,Business center,Gorgeous pool(2) Fantastic breakfast,good staff
They have upgraded the facility ...big time.
Some good restaurants close by. ie:Cracker Barrel,TGI Friday,Bob Evans,
If ganbling is your thing, they are 1/2 mile away from the Tri City gambling center

  • Stayed: August 2009, travelled as a couple
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Thank hokiewife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2009

The hotel was clean and well kept. The pool areas looked nice and the breakfast was good.
Our only complaint was that the hallways smelled strongly of smoke and were not air conditioned.
The carpet and bedcovers in our room looked new but the wallpaper was tobacco stained and the smoke odor prominent. The a/c did not seem to be working up to par but we were comfortable enough.

  • Stayed: June 2009, travelled as a couple
    • Value
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Thank gentry27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2009

First of all , we were on teh 2nd floor, and they have luggage carts, but then there is NO ELEVATOR. The door to the 2nd floor is locked and you use your room key to gain access, and immediately you are overwhelmed with strong smoke and some other odor. We had thought we were safe since we'd stayed in another Comfort Inn a few days prior and it was nonsmoking, clean, comfortable, and very nice. This one was $40 higher per night, and worth $40 less than the other one. If it weren't for the extremely bad storm, we would have tried to get our money back and go elsewhere. Then when we went to our room, it seemed like it was a mile down the hallway. It was very strange. The breakfast was just okay. We were definitely ready to leave the next morning, and after reviewing this website now, we will not stay here again. I did not know pets were allowed, and I guess since it is close the the casino, thus the heavy smoke. We supposedly had a non-smoking room, but I even sprayed my body splash all throughout the room trying to get the smell out. The parking lot was also extremely dark and unlit.

  • Stayed: May 2009, travelled with family
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1  Thank mmkehlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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