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“New, clean, friendly staff”

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Holiday Inn Express Cross Lanes
Ranked #3 of 4 Hotels in Cross Lanes
Certificate of Excellence
Reviewed 6 February 2013

I have nothing negative to say about this hotel. It was new, clean, and the staff was very friendly. It's location was also perfect as several restaraunts are nearby and the casino is just down the road. I was even upgraded to a suite.

  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Brittany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TwinkleFOM, Guest Relations Manager at Holiday Inn Express Cross Lanes, responded to this reviewResponded 25 July 2013

Dear Brittany,

Thank you for sharing your wonderful comments!! On behalf of the entire Holiday Inn Express & Suites Cross Lanes, we thank you for choosing our hotel and look forward to your return visit!! I will be sure to pass on the great comments to our entire team!

Twinkle
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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130 - 131 of 131 reviews

Reviewed 29 January 2013

I recently stayed at the Holiday Inn Express & Suites in Cross Lanes, WV and all I can say is WOW! Beautiful brand new hotel with a wonderful staff that made me feel beyond comfortable and special while away from home. Plus, the hotel is in a great location near a casino and many different resturants making finding something to do a breeze. I would greatly recommend this hotel to any one traveling to the area!!!

  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Donovan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TwinkleFOM, Guest Relations Manager at Holiday Inn Express Cross Lanes, responded to this reviewResponded 25 July 2013

Dear Donovan S,

Thank you for submitting your review of our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations.

Please come back and see us again soon! We'll be honored to have you as our guest.


Twinkle
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cross Lanes

Address: 410 New Goff Mountain Rd, Cross Lanes, WV 25313-1447
Phone Number:
Region: United States > West Virginia > Cross Lanes
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Cross Lanes
Price Range: £75 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cross Lanes 2.5*
Number of rooms: 89
Reservation Options:
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