We booked a jacuzzi room here for our 1 year anniversay because it was close to Mardi Gras casino. When we arrived the outside of the building was less than desirable but we thought we would check out the room. The lady at the front desk was extremely rude & did not have our reservation. When we showed her our confirmation page with a PICTURE of the hotel on it, she said it was not their motel but she gave us a room. The interior hallways and elevator were FILTHY. The first room we were given was DISGUSTING. The jacuzzi was FILTHY and there were stains on the toilet seat & shower curtain. When we called the front desk, we were told that there was no one to clean the room & we would have to change rooms. I stayed in this room while my husband went to check out another room. While I was waiting for my husband to return, a maintenance man opened the door with his key without knocking and told me he was sent to check out the room. He looked at the jacuzzi and said "yeah it's dirty" & left. My husband said the second room had mouse droppings on the bathroom sink. When we went to the front desk to tell them we were leaving, the woman asked what was wrong & when we told her all she had to say was "ok", no apology or anything. We went 2 exits back on the interstate to Cross lanes and stayed at a comfort inn AT the casino, paid $50 more than what we would've paid at this dump & had a fabulous, CLEAN jacuzzi room!!
Stay away from this travelodge, it is DISGUSTING and the employees are RUDE!!!!
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- Also Known As:
- Travelodge Dunbar
- Travel Lodge Dunbar
- Dunbar Travel Lodge
- Dunbar Travelodge