After making reservations several months in advance for a room with two double beds upon arrival we were given a room with one bed and a sofa sleeper. It was late and with no other options we had to accept the room. We had other future bookings after West Virginia University football games and were assured our room would have two beds the next time. Upon arrival the next scheduled stay we had the same issue. Even though we were going to be charged for the room we opted to leave and cancel all future reservations. The management is irresponsible and not responsive to customers. We plan on contacting the regional manager. Customer beware!
- Official Description (provided by the hotel):
- The Clarion Inn Fairmont is conveniently located in Fairmont, which is just outside Morgantown, West Virginia. Fairmont State University and West Virginia University are minutes away from this West Virginia hotel. The Clarion Inn is the only full service hotel in Fairmont. ... more less
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- Also Known As:
- Clarion Hotel Fairmont
- Holiday Inn Fairmont
- Fairmont Holiday Inn