I stayed in this hotel with my children on a Friday evening. I had made reservations online and check-in was quick and easy. Our room was next to the stairwell, which was loud. The room was clean but the refrigerator didn't work, the bedside lamp didn't work, the bathroom had no vent and one of the lamp shades had been broken. We were headed to bed around 8:30 pm (we had to be somewhere very early the next morning) when we heard someone in the room next to us leave. That's when the barking started. It sounded like a small dog and it barked NON-STOP. I called the front desk and the front desk attendant said she would call the room but that there was no pet registered in that room. I promised her there was a dog in the room and explained that there could not possibly be anyone in the room with the dog barking like that. 15 minutes later I was standing in the lobby in my pajamas (two kids in tow) with a recording on my phone. She offered to move us but the only other double room they had was in the same hallway, it wasn't as loud but I really didn't want to move rooms. Nearly an hour after the barking started I called again and said that we had to move rooms. She then offered to call the cell phone listed for the room (that was an option!?!?). 5 minutes later someone came back to the room and we didn't hear anything from the dog again. The front desk attendant called back to make sure the dog had stopped and said she would speak to her manager about our room rate. We received $20 off our rate which I was fine with.
All in all, I would stay at this hotel again. The night-shift front desk clerk was very nice and did her best to help us with the dog problem, eventually resolving the issue. Our room was loud, there were people hanging out just outside the door at the bottom of the steps. (They need a smoking pavilion or something away from the door.) The continental hot breakfast was excellent, they offered an impressive spread and the food was delicious. Would have been nice if the TV in the breakfast room was turned to the news or weather or pretty much anything but the vampire show that was on.
- Official Description (provided by the hotel):
- The Clarion Inn Fairmont is conveniently located in Fairmont, which is just outside Morgantown, West Virginia. Fairmont State University and West Virginia University are minutes away from this West Virginia hotel. The Clarion Inn is the only full service hotel in Fairmont. ... more less
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- Also Known As:
- Clarion Hotel Fairmont
- Holiday Inn Fairmont
- Fairmont Holiday Inn