The staff was nice at the front desk when we arrived but very unprofessional. Joking and cutting up with other guests while we were waiting for assistance. When it was our turn, they were feverishly seaching for rooms to satisfy the reservation we had made days earlier. Rooms were clean, hotel was clean...they eventually came up with rooms for us to stay after calling the ones they thought should be empty to make sure there were no guests in them, but we still didn't receive the kind of rooms that we had reserved. Now that would be embarrassing...walking into a room and finding it occupied! Breakfast was ok...the automatic pancake machine was a hoot. While the hotel did make an impression, it leaned towards a poor one. People want what they reserve.
- Official Description (provided by the hotel):
- Holiday Inn Express and Suites in Fairmont has all of the amenities of the Holiday Inn Express brand plus a well trained and organized staff to make for the most pleasurable stay. The hotel is a brand new property. The extra quiet rooms are complimented by Holiday Inn's Simply Smart Bedding Collection with the added choice of firm or soft pillows, these features will help insure a great night's sleep. Every room in the hotel is equipped with a microwave and refrigerator for added convenience. There is also a work desk or table in each room. Whether traveling for business or pleasure this extra area will allow you to stay organized while away from home. The 37" flat screen TVs are the highlight of the stylish decor. The hotel is outfitted with hard wired and wireless high speed internet. You may choose to start your day with the many choices from the free Express Start breakfast such as tasty cheese omelets, piping hot sausage patties or bacon and delicious cinnamon rolls. The other useful amenities are the heated pool and spa, the 24 hour fitness center, the business center, guest laundry and a meeting facility for business meetings, luncheons and parties. We are right off of Interstate 79. Take Exit 133 (Kingmont Rd.) We are located near the Cracker Barrel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express And Suites Fairmont
- Holiday Inn Express & Suites Fairmont Hotel Fairmont