We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Becoming just standard accommodations”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Express & Suites Fairmont
Ranked #4 of 11 Hotels in Fairmont
Titusville, Florida
Level 5 Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Becoming just standard accommodations”
Reviewed 17 May 2014

We are Holiday Inn Express Rewards members....
We have a few problems with Holiday Inn Express chain including this location...
We travel back and forth to Florida 2 , sometimes 3 times a year , with a minimum of 8 booking per year.
First of all , we booked this room a month in advance , with the no cancelation rate payment...
We actually booked another room in Blythewood,SC @ the same time ,under the exact same
no cancelation rate payment terms...
Well , when we arrived home we received rewards points from for our night stay in Blythewood , but not for our night stay at this Fairmont hotel..
I called IHG Rewards club to ask for an explanation and basically was told I did not pay enough money for the room , so did not get rewards from the Fairmont location..
secondly,it seems that the breakfast at these Holiday Inn Express are becoming a standard fair..
We have not seen scrambled eggs or bacon in some time...
We seem to get an egg type omelette with cheese iinside...
This omelette with usually unmelted cheese in the middle is a stretch to be even called an omelette....
The bacon substitute seems to be a round version of a McDonalds type sausage patty...
The NEW pancake machine is nice , but the waffle machine is gone...
Most folks will notice the changes including ,less fruit or no fruit at all...

The room was fine , the TV was fine , parking was fine as was just about everything else...
What I see is a moment to reduce the quality of breakfast to a continental type breakfast...

When we pay 130 plus a night we actually expect somethings/service..

If we wanted just a room , we can find them all along the trip for 1/2 price......

We are not pleased with the downgrades ,that are happening...
Next trip and looking forward , we will investigate other high end chains...

Room Tip: look elsewhere
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bmtravel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, 19 May 2014
We would like to apologize for any inconvenience while here at our hotel. In order to receive points for your stay the rate does have to be over a certain amount to qualify.

We rotate our breakfast to accomodate long term stays in the area so that they dont get burned out on the same thing every day. There a couple items that you mentioned that we didnt understand. Our bacon is in strips not round, we havent had the waffle machines for over 4 years and we have recently added to our fruit selection. Prior to apple, oranges and bananas it was just bananas.

We do hope that you will reconsider and stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

138 reviews from our community

Traveller rating
    79
    40
    8
    4
    7
See reviews for
59
29
4
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Level 4 Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 May 2014

we were on our way home and had been driving for ten hours. we stopped at the holiday inn express and found out that they had only a couple of rooms left at a price we were not prepared to accept. turns out we found out later that with graduations, oil/gas/coal folks in town - most of the rooms were already reserved. well, we dec died that we would take the room and were we glad we did. staff was great, the hot tub and poll were great, the rooms smelled great, lots of towels, clean firm mattresses, and a great hot breakfast made us ready for the next day after a welcome rest and relaxation. recommend very highly.

Room Tip: make sure you decide if this is your location and MAKE A RESERVATION so you can get a reasonable rat...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaurenceBussetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, 15 May 2014
Thank you for your kind review. We do appreciate all of the feed back we can get. We are so pleased that you enjoyed yourself and do hope to you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 May 2014

We have asthma and call ahead to make sure our hotel is suitable.
We book 20-30 nights a year and find most hotels accommodating.

We emailed and called this hotel and were assured that no strong cleaners would be used.
When we arrived we found that the carpets in all the hotel rooms had been cleaned that day. The carpets were still damp at 8 pm and very toxic to an asthma sufferer.
Why did they not advise us?
Who wants to be looking for a another hotel at 8 after a 10 hour drive?
Sorry HI but you're off our list.

  • Stayed April 2014, travelled as a couple
    • Rooms
Helpful?
1 Thank Robnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy M, Manager at Holiday Inn Express & Suites Fairmont, responded to this review, 15 May 2014
We would like to apologize for any inconvenience with your reservation here at the hotel. The carpet cleaning was a last minute scheduling and needed to be done. We were sadened that the carpets took longer to dry than initially expected. We do hope that you would take this into consideration and place Holiday Inn Express and IHG hotels back on to your list.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, UK
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 April 2014

3 Aug 2013. I was driving back home from PA to FL with my two kids. We'd had a late start on the road, leaving after lunch and so I decided to drive 8hrs and then stop. This Holiday Inn was spotless, updated, and very convenient to the highway and gas station. The desk recommended an excellent restaurant for dinner and we ate well. The views of the mountains around us were amazing. I would be happy to stay here again anytime.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YoungFamily31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy M, Manager at Holiday Inn Express & Suites Fairmont, responded to this review, 15 May 2014
We are very pleased that you enjoyed your stay and found everything to your liking. We do hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Innisfil, Canada
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 March 2014

Recently stayed at this HI while driving to Hilton Head. After a really long drive we were greeted with happy, friendly service at the front desk. So nice when you are tired! Our room was clean and our bed was perfect! We have never experienced such warm and inviting people as we did at this Holiday Inn in Fairmont. It was a great. P.S. Home made cookies at the front desk were really good!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GirlieGirl1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, 25 March 2014
Thank you for taking the time to let us know that you had an enjoyable stay with us. We hope that if in the area again we are able to accommodate your needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2014

I had a great experience staying here for 2 nights. Very nice and accommodating staff. Very friendly. The place is immaculate. Within walking distance of the Cracker Barrel. Room was large with separate seating and had small refrig and microwave. Will stay then again when in town.

Room Tip: You may have to put in the Cracker Barrel on your GPS
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mamaof4girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, 21 February 2014
We are very pleased that you had a great experience and will love to have you stay with us again when in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morristown, New Jersey
Level 5 Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 February 2014

Overall, a great place to stay especially with family. Indoor pool, gym, nice options for breakfast all add to the stay. The staff is great! Super friendly and helpful and everything is clean and well organized.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heatherm27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, 21 February 2014
Thank you for taking time to let us know that you had an enjoyable stay while here with us. We do hope that you are able to visit us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fairmont hotels
0.3 mi away
Hampton Inn Fairmont
Hampton Inn Fairmont
#1 of 11 in Fairmont
193 reviews
1.0 mi away
Microtel Inn & Suites by Wyndham Fairmont
0.9 mi away
Fairfield Inn & Suites Fairmont
Show Prices
Show Prices
Show Prices
1.3 mi away
Red Roof Inn Fairmont
Red Roof Inn Fairmont
#3 of 11 in Fairmont
243 reviews
3.5 mi away
Clarion Inn
Clarion Inn
#6 of 11 in Fairmont
169 reviews
0.5 mi away
Quality Inn
Quality Inn
#8 of 11 in Fairmont
108 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express & Suites Fairmont? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Fairmont

Property: Holiday Inn Express & Suites Fairmont
Address: 2256 Landing Ln, Fairmont, WV 26554-8245
Phone Number:
Region: United States > West Virginia > Fairmont
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Fairmont
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Fairmont 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Holiday Inn Express and Suites in Fairmont has all of the amenities of the Holiday Inn Express brand plus a well trained and organized staff to make for the most pleasurable stay. The hotel is a brand new property. The extra quiet rooms are complimented by Holiday Inn's Simply Smart Bedding Collection with the added choice of firm or soft pillows, these features will help insure a great night's sleep. Every room in the hotel is equipped with a microwave and refrigerator for added convenience. There is also a work desk or table in each room. Whether traveling for business or pleasure this extra area will allow you to stay organized while away from home. The 37" flat screen TVs are the highlight of the stylish decor. The hotel is outfitted with hard wired and wireless high speed internet. You may choose to start your day with the many choices from the free Express Start breakfast such as tasty cheese omelets, piping hot sausage patties or bacon and delicious cinnamon rolls. The other useful amenities are the heated pool and spa, the 24 hour fitness center, the business center, guest laundry and a meeting facility for business meetings, luncheons and parties. We are right off of Interstate 79. Take Exit 133 (Kingmont Rd.) We are located near the Cracker Barrel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Holiday Inn Express & Suites Fairmont reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express & Suites Fairmont Hotel Fairmont
Holiday Inn Express And Suites Fairmont

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing