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“Better than expected” 4 of 5 bubbles
Review of Super 8 Lewisburg

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Super 8 Lewisburg
Ranked #6 of 7 Hotels in Lewisburg
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360 reviews from our community

Traveller rating
    73
    105
    104
    44
    34
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Carlton
1 review
5 of 5 bubbles Reviewed 6 August 2014

We were on our way to Clifftop music festival, and were too tired to set up camp in the dark, so we put in at a motel in Lewisburg. The first one we stopped at was higher in cost and also didn't look too nice, so we chose the Super8 and we were glad we did. Got a good night's sleep and arrived fresh the next day. Nice folks running the motel. (thx, Courtney)

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank Burton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM3276, General Manager at Super 8 Lewisburg, responded to this review, 8 August 2014
Thank you for the comments you posted regarding your stay at our Super 8 in Lewisburg, West Virginia. Our number one goal is to meet everyone’s needs from a clean, comfortable room to friendly service.

I will pass on our comment to Courtney.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 5 August 2014

I stayed at this hotel with my mom-in-law and husband last Sunday night, and it wasn't an entirely negative experience. The room we stayed in looked clean, and the bed was reasonably comfortable. We only had one complaint, and it was not handled well by the young woman who was working the front desk when we checked out Monday morning. Upon walking into the hotel room, we were greeted by a scent that was a mixture between the smell of wet, dirty feet and general body odor. We had hoped that we would eventually become "noseblind" to the smell, and as we were quite tired after 14 hours of driving, we just decided to deal with the odor for one night. When we were checking out, my mom-in-law nicely informed the lady working the front desk that there was a funny odor in our room so that the problem would be fixed for whoever would stay the next night. Rather than apologizing about the odor or assuring my mom-in-law that it would be taken care of, the staff member flippantly informed her that sometimes the guests in their hotel just stink and there's no way to take care of the odor. We were bothered by this response for two reasons. First, it is disrespectful toward the patrons who stay at the hotel. Secondly, there is always a way to take care of an odor. If it couldn't be done in one day for some strange reason, then guests should not have been put in that room. Overall, the experience would have earned an average rating if the problem we had would have been properly handled.

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM3276, General Manager at Super 8 Lewisburg, responded to this review, 8 August 2014
Thank you for your recent stay with us. We regret any inconvenience experienced due to the odor you encountered in your guest room. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Lewisburg hotels

Akron, Ohio
2 reviews
4 of 5 bubbles Reviewed 22 June 2014

Our plans changed and my sister in law booked this motel for my family. We rented three rooms. Accommodations were exactly as we requested. Motel was clean over all. However the carpets were in need of cleaning and the bathroom floors were dirty. Continental breakfast was just that but everything was fresh and the coffee was excellent. Access to the motel was decent but exiting the motel was a problem. Staff was cordial but failed to tell us that we would be charged for the safe even though we did not request the use of the safe. The check out staff refunded the charge only after I pointed out that they were charging us for the safes. Overall it was a good experience.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM3276, General Manager at Super 8 Lewisburg, responded to this review, 25 June 2014
Thank you for the comments you posted regarding your stay at our Super 8 in Lewisburg, West Virginia. We learned from comment like yours to improve our overall guest experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Lewisburg

Property: Super 8 Lewisburg
Address: 550 N Jefferson St, Lewisburg, WV 24901-8909
Phone Number:
Region: United States > West Virginia > Lewisburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Lewisburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Lewisburg 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Super 8 Lewisburg Hotel Lewisburg
Super Eight Lewisburg
Lewisburg Super Eight
Lewisburg Super 8

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