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“They did not answer the bell but still charged us!”
Review of Morgantown Motel

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Morgantown Motel
Ranked #21 of 25 Hotels in Morgantown
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“They did not answer the bell but still charged us!”
Reviewed 14 June 2013

We booked the Morgantown Hotel based on good reviews. After arriving at 11pm we rang the bell and there wasn't any answer after several tries. We had no choice but to go somewhere else. The next morning my husband went to the motel to make sure we weren't charged and let them know what happened. They said they know that the bell is not working and need to fix it. We would not be charged we were told as we hadn't even stayed. Well our Mastercard bill and you guessed it, we were charged. I called and they were frustrated that the mistake was made and promised we'd be refunded. After 3 months, nothing. So we've spoken in person and on the phone. I'll now try e-mailing them. If you won't be there before 8pm, don't book in advance.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank fabywoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
plainfield
Level 5 Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 March 2013

It was affordable and met our need for a place not far off our route. A decent shelter from the snow. I would have liked a rug or something as it was impossible to keep the floor clean (gross when going to the very basic bathroom -think gas station like, at night). I know it is cheap, and I would recommend it for a brief stay, staying it was the most "Spartan" room I have had for that price and I have traveled a bit.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dailyscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merritt Island, Florida
Level 6 Contributor
155 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 March 2013 via mobile

We stopped overnight on our way to Florida. We were looking for a clean room that was moderately priced. This fit the bill. The room had been renovated, except the bathroom floor sloped. The front desk was extremely friendly and helpful, even late at night. The only drawback for us was it is located in town, not near the interstate.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MargaritaR220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longview, Washington
Level 5 Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 March 2013 via mobile

I stayed here looking for a quiet nights rest without getting taken to the bank. If you can get past the appearence the rooms are quite comfortable. Mine had a king size bed,microwave,fridge and cable. This is truley the best value in morgantown at 54.88 w/tax. Front desk had great customer service and was very pleasant to deal with. Rooms are currently getting facelifts.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank B00GY101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 September 2012

We stayed her one night when our car broke down near by while passing through. This place has great customer service and it was very clean!! The staff was super sweet and kind!Thank you for such a wonderful experiance!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Christina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuBois PA
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 May 2012

I stayed here for over 9 months during the Longview project ( 2010 - 2011 ). It cost $200 a week.

At the time, the owners didn't seem to care too much about the property.
The room I was in, was alright, though the toilet didn't flush correctly.

- Bad Things about the place -
During the winter time, the parking lot was never plowed / shoveled, and I ended up getting stuck a LOT.
I had to buy a space heater, due to the in room heater not working very well.
The room was showing it's age.
Located at a very dangerous intersection.

- Good things about the place -
Very close to everything in Morgantown.
Kept clean.
Always hot water.
The older lady who worked the front was very friendly .
Good view of the river from the back.

Over all it wasn't a bad place to stay, and it was cheap for the area.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uniontown
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2012

If you're looking for a cheap & clean place to stay, Morgantown Motel is it. I stayed here due to the extremely low weekly rate. The customer service was OUTSTANDING. The young couple managing the desk were very cheerful and offered great directions to the local resturants and bars. The entire property is slowly being rennovated and has come a long from from my last stay a few years ago. The housekeepers are very detailed and thorough. Very quiet property and has a very "safe" feeling.

Room Tip: Rooms on the backside are somewhat quieter.
See more room tips
  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Morgantown Motel

Property: Morgantown Motel
Address: 2 Smithtown Rd, Morgantown, WV 26508-3982
Region: United States > West Virginia > Morgantown
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #21 of 25 Hotels in Morgantown
Price Range (Based on Average Rates): £
Hotel Class:1 star — Morgantown Motel 1*
Number of rooms: 53
Reservation Options:
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Also Known As:
Morgantown Hotel Morgantown

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