Customer service.. SUCKED!! After being in the car for 6 hours with our dogs I called to ask for early check in (advised them I would pay a fee if they had one) the front desk told me it wouldn't be a problem. I told them I would be arriving in an hour. Once my husband and I got there, the front desk told me it would be 20 minutes. We got lunch an came back in about 25 minutes. As I was walking through the door I can tell the two young girls behind the desk were pointing at me. When I walked in the girl told me my check in wasn't for another 3 hours and there's no availability. If I would of known this I wouldn't of cancelled our prior engagements for watching our dogs while my husband and I had a meeting. I had to cancel plans that I came into town for and my husband had to attend with out me. At 2pm I went to check in and the girl behind the desk informed me my room was available. I was livid. The two young girls behind the counter were very rude and u professional. The Ramada is also under construction for I believe new pavement so half of the parking is blocked off. U have no easy access to load and unload your luggage. Need sleep? Forget about that.. Had construction early morning that woke us up. The building outside looks as if your in a prison. I wouldn't even think about giving this hotel another chance.
Property: Ramada Morgantown Hotel & Conference CenterAddress: 20 Scott Avenue, Morgantown, WV 26508
Region: United States > West Virginia > Morgantown
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Ranked #18 of 24 Hotels in Morgantown
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Morgantown Hotel & Conference Center 2.5*
Number of rooms: 159
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- Also Known As:
- Ramada Hotel Morgantown
- Ramada Inn Morgantown
- Ramada Morgantown
- Morgantown Ramada
- Ramada Inn Hotel