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“Clean, bright and cozy may draw me away from downtown”

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Hilton Garden Inn Morgantown
Ranked #12 of 24 Hotels in Morgantown
Certificate of Excellence
Reviewed 20 January 2014

I arrived late and didn't want to drive downtown to stay at my usual downtown hotel. This was a nice accidental surprise. The hotel seemed to be fairly new. The lobby was warm and welcoming as was the front desk clerk when I checked in after 11 pm. My room was clean and comfortable. I agree with another reviewer about the pillows being a bit uncomfortable and was happy that I had traveled with my own pillow. The location next to a shopping center with plentiful dining alternatives was very nice. There is a lot of development going on where the hotel is located. I normally prefer to be downtown but am not crazy about the hotel I stay at on High Street which is old and dated. I wouldn't hesitate to recommend this hotel.

  • Stayed: January 2014, travelled with friends
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Thank chrisd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded 5 March 2014

Thank you for the kind words regarding your stay and taking the time to give us feedback about your experience. Again, thank you for providing feedback and we hope to see you soon.

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529 - 535 of 686 reviews

Reviewed 19 January 2014

Had a very positive experience here! The staff was extremely attentive and helpful...big shout out to Julie and Justin in the restaurant who couldn't be any more helpful. Our room was ver clean and comfortable. The only two small complaints were the pillows are very uncomfortable ( those awful cube like things, ask for regular pillows) and the water pressure was weak. Having two kids in WVU makes us come up here more often and we will definitely return. Breakfast is amazing for the price. My husband even loved the work out room...clean with many amenities. It was a slow weekend, so I hope they keep up this standard on busier days..but overall we were highly satisfied. Thank you Hilton Garden Inn!

Stayed: January 2014, travelled with family
Thank Chocobabe627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded 5 March 2014

I am glad you enjoyed your stay with us at Hilton Garden Inn in Morgantown! Thank you so much for taking the time to give us feedback about your experience. Making sure that guests are comfortable and satisfied with their experience with us is our first priority, and hearing feedback from our guests is very encouraging and shows that our hard work is paying off. If you travel in the area again, please come and see us!

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Reviewed 31 December 2013

Great location in a newly developed part of Morgantown. Could walk to bars and restaurants. New, very attractive facility. Ask for standard pillows. They provide these strange small square pillows that are too firm and very uncomfortable. Our heating/Ac system was also very loud when it kicked on.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Rhonda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded 6 January 2014

Thank you for taking the time to review your stay at our Morgantown Hilton Garden Inn. .It is through such feedback we are able to monitor and improve our products and service. We are appreciative of your continued patronage, and we look forward to making your future stays as enjoyable as previous stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again.

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Reviewed 29 December 2013

The hotel staff is very pleasant. The lobby is clean and bright with plenty of seating area. The rooms are clean with very comfortable beds and nice bathrooms. There is ample parking and it is located in a shopping center with a lot of restaurants you can walk to.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded 6 January 2014

Thank you for the kind words regarding your stay and taking the time to give us feedback about your experience. Again, thank you for providing feedback and we hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2013 via mobile

This hotel is relatively new and should be in much better condition. Our room had previous guests beverages under the bed and the handle of the shower fell off, the hot tub was out of order, there were dirty floors in the elevator, and the service at the restaurant was a painful experience. Our server told us she also had to run up a room service order so she would do her best to serve our dinner warm. We were one of only two tables of diners.

The pool and gym are nice amenities but the apparent lack of management will probably prevent us from returning. If the rooms aren't properly maintained it's hard to trust that the pool is properly chlorinated, the sheets were actually changed, etc.

Stayed: December 2013
1  Thank K C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

The lobby was very impressive, but when entering our room, discovered a musty smell. Think it was the carpet. Pool was too cold to enjoy. It did offer continental breakfast, but with 3 little ones of course they wanted the made to order breakfast, which wasn't free. Overall, not a bad place for a short stay.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded 6 January 2014

Our team takes pride in following up on our guests’ comments as it provides us the opportunity to show our commitment to you and emphasize our appreciation of your business. We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. We do sell bed and breakfast packages it may be helpful upon your next visit.

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Reviewed 14 December 2013

This is the only Hotel I stay with when traveling for work and pleasure. The Staff in the Morgantown, WV location are very professional and friendly. They go above and beyond to ensure a pleasant stay. The rooms are equipped with Keurig coffee-makers and the beds are always fresh and comfortable. I had some work to complete on the morning of my departure and I wasn't interrupted at all--privacy was very appreciated.

Room Tip: Higher rooms tend to be a little musty. A room in the back allows for constant visual of your vehic...
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  • Stayed: November 2013, travelled on business
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Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded 17 December 2013

Thank you for taking the time to review our hotel. Your feedback is much appreciated. I am pleased to know that you enjoyed your stay at our faculty. Have a happy Holiday and hope to see you back again soon!

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Additional Information about Hilton Garden Inn Morgantown

Address: 150 Suncrest Town Centre Dr, Morgantown, WV 26505-1827
Phone Number:
Region: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Morgantown
#1 Romantic Hotel in Morgantown
#3 Family Hotel in Morgantown
Price Range: £70 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Morgantown 3*
Number of rooms: 118
Official Description (provided by the hotel):
Enjoy many of the comforts of home while on the road at the Hilton Garden Inn Morgantown. With easy access to many of Morgantown’s businesses, the West Virginia University campus, nightlife, dining, shopping and more, this hotel puts you in the center of the action. While you stay, take advantage of free internet access, take a dip in the pool, order a cooked-to-order meal at the Great American Grill or heat up a microwavable meal from the 24-hour Pavilion Pantry in the comfort of your room. ... more   less 
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Also Known As:
Hilton Garden Inn Morgantown Hotel Morgantown

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