To start I am disabled and must walk with a cane, my wife and I had reservations for 2 nights( friday and saturday ) - on returning to our room sat. afternoon could not enter our room as the keycard did not work. Went to front desk were they fixed the cards with no apology. Sat. returned to at 12:00 am to find out of order taped to elevator, my room was on 2nd floor and stairs are very hard for me. The young man behind the counter worked on the elevator for one hour but could not get it to work so he said they would pay for a room at another hotel if one was available, the time now is 1:00 am. I turned it down and had to have his help to climb the 2 sets of stairs to get to my room with the king size bed in the shape of a fish bowl. When we checked out the next day not a word was said in apology for the night before. Very poor way to run a business. I will not stay at holiday in again!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel Morgantown. We are a 68 room hotel that features many amenities such as a complimentary deluxe continental breakfast, indoor pool, spa and exercise facility along with meeting space for 40 classroom style or 60 theatre style. All rooms are accessed through interior corridors and feature a microwave, refrigerator, coffee maker, two-line speakerphone with data port, hair dryer, iron and ironing board and free high speed wireless Internet access. An elevator is available for access on upper floors. The Holiday Inn Express Hotel is conveniently located on I-68, exit 7 (Peirpont Rd/Airport) or from I-79, Exit 148 (I-68 East/Cumberland), exit 7 (Peirpont Rd/Airport). Stay with us and our friendly staff will make you feel at home. ... more less
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- Also Known As:
- Holiday Inn Express Morgantown Hotel Morgantown
- Holiday Inn Morgantown