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Morgantown Marriott at Waterfront Place
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Reviews (659)
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All reviewsregatta barself parkingriver viewthe concierge loungevery nice hotelcorner roomvalet servicebreakfast buffetconference centerroom was spacioushot tubfront desk staffwest virginia universitywvu campushigh streetup to datedefinitely stay here again
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345 - 350 of 659 reviews
Reviewed 9 May 2014

We stayed one night at the Waterfront Place. It was a nice experience with free covered parking and helpful staff. It is good exercise in getting from the garage to the desk, but it is a nice property. The only thing from going with five stars is that in the run up to the stay, I could not get a reply to a few email questions and could get through by phone until one time that I got lucky. I was checking on AAA or AARP rates, which are not shown on their web site. They apparently do not offer these. The breakfast was fine and is served in the Regatta bar area. I would stay again as it is a nice property and along the river walking trail and walking to the downtown is easy with this trail.

Room Tip: Riverviews are nice.
  • Stayed: May 2014, travelled as a couple
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1  Thank Sliphorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded 23 May 2014

Thank you for your review regarding your recent stay at the Waterfront Place Hotel. We greatly value your wonderful comments about our property and the Regatta Bar & Grille.

Please accept my apologies for the lack of response you received to your e-mails. This lack of reply is not up to our service standards, and we will look into this issue immediately.

We hope to see you again at the Waterfront.

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

My stay was fine, perfectly fine. But there were few extra amenities - it's pretty much like staying in a well-kept Hampton Inn. Only $50 more expensive. Bright spots: staff were bright, helpful, and responsive; room service was fast and arrived quickly. There is a hotel spa, and my hot stone massage was AMAZING. One of the best I've ever had. Weak spots: as mentioned above, rooms, amenities, overall property are absolutely fine....but nothing special. It's hard to justify spending 40% more to stay here, when there are several other good mid-range hotels nearby. Next time I'll stay at the Hampton, and book a massage at the Spa separately!

  • Stayed: May 2014, travelled on business
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2  Thank EricaP1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded 23 May 2014

Erica P.,
Thank you for your kind words regarding our hotel staff, room service, and The Spa at The Waterfront. Each member of our staff takes great pride in his/her work; I will be sure to share your compliments with our team members.

We are glad to hear you thoroughly enjoyed your hot stone massage, and we hope you will visit us again when you next visit Morgantown.

Sincerely,
Ryan Alexander – Sales Manager

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Reviewed 5 May 2014

Beautiful review yes, spotless yes. Great access to WVU yes. Disabled parking at the front door no. The fitness facilities are a good distance away. The parking is half a block away. Perhaps they should offer Disabled visitors free Valet parking. That would be a start. This is a quirky place. It's probably a hotel added onto a convention center or event center rather than the other way around.

  • Stayed: April 2014, travelled as a couple
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2  Thank Canad_ian1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded 22 May 2014

We sincerely appreciate your recent comments regarding our property and its close proximity to WVU. We share all reviews and guest comments with the team so we may fine-tune the overall guest experience, and your suggestion regarding disabled parking will be included in those discussions. Thank you again for your remarks, and we hope to see you during a future stay at the Waterfront.

Sincerely,
Ryan Alexander – Sales Manager

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Reviewed 27 April 2014 via mobile

Enjoyed our weekend visit here. Was pleasantly surprised by the comfort of the beds. Large rooms with free high speed internet. Bathrooms were clean and showers had good water pressure. Easy access to everything downtown. Only negative is the parking situation. Lots of walking to get to the car and it is through an event center which can be crowded.

Stayed: April 2014
1  Thank wdeming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded 22 May 2014

Thank you for your recent review of the Waterfront Place Hotel. We are thankful for your wonderful comments, and we hope to see you again during a future stay at the Waterfront.

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

We have been going to the Waterfront Place Hotel for the last 8 years since our son attended WVU. It has a beautiful view of the river, the rooms are spotless, spacious and well- appointed.We always make a point to eat at the Regatta Bar and Grille for dinner at least once each time we visit. One of our favorite servers, who we have had more than once, is Angie DeWitt. She is personable, attentive and sensitive to our needs. We will ask for her the next time we visit!

Room Tip: We love the corner rooms with a river view!
  • Stayed: April 2014, travelled with family
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1  Thank EMHughes5423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded 22 May 2014

Thank you for taking a moment to comment on your experiences at the Waterfront Place Hotel. Your wonderful comments regarding the hotel and the Regatta Bar & Grille are important to us, and I will be sure to pass along your compliments to Angie DeWitt and our entire team.

We look forward to making your future stays as enjoyable as your previous stays.

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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