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The Chestnut Boutique Hotel
Ranked #11 of 25 Hotels in Morgantown
Certificate of Excellence
Reviewed 4 February 2014 via mobile

The staff at the hotel was polite and helpful. They walked me to my room showed me all the amenities, restaurant, and bars. The rooms were comfortable, clean and neatly decorated. The big whiskey saloon was a fun environment, great prices on drinks, and environment. Free parking! Nice breakfast in the morning. Can't wait to stay again, I found my home away from home.

Stayed: February 2014, travelled with friends
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this reviewResponded 16 May 2016

Dear Nick M,

Thank you for the wonderful review regarding The Chestnut Boutique Hotel located in the heart of downtown Morgantown, West Virginia. We truly appreciate our guests, and hope to have you back in the future.

Kindly,

Ashlee Boyd
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (263)
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229 - 235 of 263 reviews

Reviewed 3 February 2014

The staff was argumentative, This hotel seems under funded, nice beds, nice carpets and wallpaper. Then they must have run out of money. Stained plywood furniture and the rest looks like it was bought at the home goods store. Boutique hotels usually mean above average not Theme Park. The restaurant "Whiskey" was almost out of food at 6:30pm. And what little they did have was cooked badly and of poor quality. I think the owner needs to go to hotel school or sell because none of the staff is trained and it is his responsibility that they are. Good Luck!!!!!

  • Stayed: February 2014, travelled with family
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2  Thank 02kd2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChestnut, General Manager at The Chestnut Boutique Hotel, responded to this reviewResponded 12 February 2014

Dear 02kd2004,
We welcome all feedback from guests who have stayed at our new hotel. We hope to learn and grow from each guest experience - good or bad. As a locally-owned and operated hotel, our entire team is dedicated to improving upon each phase of the venue. We gladly invite guests to come and experience all that our hotel has to offer.

Thank you,
Shanna Biser, General Manager

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Reviewed 2 February 2014 via mobile

If you need sleep on a weekend don't stay here! The hotel's roof-top bar is the place to be in a downtown famous for its college party scene. And the noisy fun can be heard loud and late, with some carrying on the party to their room, hopefully not next to yours! Room decor is nice, but rather provocative artwork may need explaining to the kids. Our room lacked a coffee maker, and a bottled water option, for free or for purchase. Wifi and parking are free, and the front desk staff nicely refunded my $ when we checked out a day early because of the noise.

Stayed: January 2014
Thank waszie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this reviewResponded 16 May 2016

Dear waszie,

So sorry you did not enjoy your stay with us. Hopefully we will improve as we receive constructive reviews such as yours.

Kindly,

Ashlee Boyd
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

Came to Morgantown to tour the WVU campus, and picked this hotel based on previous reviews. The hotel is new and lovely - comfortable bed and pillows, luxurious bedding, and very clean. The staff was very helpful in light of our very late arrival, and everyone was pleasant and service-oriented. A great location, close to High Street and walking distance to the campus. I will be staying here anytime I am in Morgantown, and happily recommend it to WVU parents. As this is a new hotel, I hope they will eventually add a small dining table and chairs in the rooms so guests can eat their take-out meals comfortably. The rooms are certainly large enough to accommodate a table and chairs. I hope business continues to grow!

  • Stayed: January 2014, travelled with family
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Thank newWVUmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this reviewResponded 16 May 2016

Dear newWVUmom,

Thank you for the great review regarding The Chestnut Boutique Hotel located in the heart of downtown Morgantown, West Virginia. We truly appreciate our guests, and hope to have you back in the future.

Kindly,

Ashlee Boyd
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

Nice hotel, great location. The room was really nice, and very large. The bed was absolutely outstanding. The staff was friendly and responsive. They need to finish things up. The hotel is brand new, and some things are not complete. The lobby is unfinished, and therefore no lobby bar. The breakfast is served in the lobby on tables. Need to be brought up to standard with the rest of the place. Will return anyway.

  • Stayed: January 2014, travelled on business
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Thank wheredoiLiveanyway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this reviewResponded 16 May 2016

Dear wheredoiLiveanyway,

Thank you for the constructive review regarding The Chestnut Boutique Hotel located in the heart of downtown Morgantown, West Virginia. We truly appreciate our guests, and hope to have you back in the future.

Kindly,

Ashlee Boyd
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

My husband and I were driving through Morgantown on our way to Lexington, KY and stayed at the Chestnut Hotel for one night. The staff at the front desk were very helpful on the phone and even better in person. They had free, covered parking when we arrived and were helpful in pointing us to restaurants in the area. Most importantly, the hotel was extremely clean (and their toilet paper was high quality!). Our room was huge and the TV and bed were new/good quality. Only complaint would be that it was pretty loud late at night.

Overall I would recommend this hotel to anyone heading to Morgantown.

  • Stayed: January 2014, travelled as a couple
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Thank RLN984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this reviewResponded 16 May 2016

Dear RLN984,

Thank you for the wonderful review regarding The Chestnut Boutique Hotel located in the heart of downtown Morgantown, West Virginia. We truly appreciate our guests, and hope to have you back in the future.

Kindly,

Ashlee Boyd
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

First time stay at the Chestnut Boutique Hotel. Will not be our last. Great location!!!!!
Friendly, helpful staff and wonderfully appointed guest room. Having the parking garage and the The Big Wiskey Restaurant next store really a plus!

  • Stayed: January 2014, travelled with family
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Thank Mayr Pat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChestnut, Guest Relations Manager at The Chestnut Boutique Hotel, responded to this reviewResponded 10 February 2014

Mayr Pat K -
Thank you for taking the time to write a review about your recent stay at our new hotel. We look forward to the opportunity to host you again, when your travels bring you back to the Morgantown area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Chestnut Boutique Hotel

Address: 345 Chestnut St, Morgantown, WV 26505-5509
Region: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #11 of 25 Hotels in Morgantown
Price Range: £63 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chestnut Boutique Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
The Chestnut Boutique Hotel is located in the heart of downtown Morgantown, West Virginia. The hotel offers complimentary wifi, coffee and fruit stations on each floor and complimentary garage parking. There are also two bars on-site: J.W. Thirsty's and RockTop Lounge - our rooftop cabana bar. The hotel is conveniently located near Morgantown Regional Airport (MGW), local bus routes, the PRT system (public transportation) and both West Virginia University campuses. ... more   less 
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