We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good place to stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Charles Town
Ranked #2 of 3 Hotels in Ranson
Certificate of Excellence
Reviewed 20 July 2014 via mobile

The hotel was clean and well kept. The room was comfortable. The bed was hard but we got use to it quickly. The staff was helpful and friendly. The free breakfast was very good and had a lot of choices. Definitely would stay here again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kristine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Holiday Inn Express Charles Town, responded to this reviewResponded 29 August 2014

wonderful to have you with us, look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (231)
Traveller rating
Traveller type
Time of year
Language

110 - 116 of 231 reviews

Reviewed 13 July 2014

Excellent location to Hollywood Casino and race track. Just down the hill and you are at the casino. Our room was large and immaculate. The staff was great. Breakfast good and stayed 2nights and sleep like a rock Bedding was superiop

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Holiday Inn Express Charles Town, responded to this reviewResponded 29 August 2014

So glad that you could come.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

The bed was so hard, it was like sleeping on the floor, was my bed the only one like that in the hotel? how can no one else mention this? also the shower was dirty, full of hair on the walls but if that was different than I would have liked it, with the pool being outside and free breakfast and the staff was very nice (I did not complain to hotel because we arrived at 12:30am with 2 sleeping kids, so there wasn't any options except to grin and bear it)
Also it was a good location for the casino, really not worth staying at the hotel with the casino, its not connected and I feel this hotel was just as far, if Im going to get in my car and drive Ill just stay anywhere. (rooms at the casino hotel were around 350.00, Ill pay that but only to take a elevator down stairs to get to casino not a car) Some read this and open a hotel ATTACHED to casino, that would be great.

Room Tip: If u like hard beds, than go for it, the dirty shower was probable not the norm, from reading other...
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank terriblespellher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Charles Town, responded to this reviewResponded 24 July 2014

Dear terriblespellher,

Thank you for taking the time to review our property. It is regrettable that the room quality was a let down during your stay. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional information regarding your experience. We look forward to hearing from you soon.

Kind Regards,

Tracy V.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

We stayed in this hotel during a weekend trip to see family. We had 2 king rooms, everything was very clean and large. Breakfast had a large selection and was very fresh and inviting. Very close to the Charles Town casino/horse track and many restaurants. We would recommend to others and will return when we return to see family in this area. The only issue was that they could not place our rooms close together, but I had not requested this and the hotel was booked to capacity when I asked at check in. Overall and excellent hotel experience!

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cynthia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Holiday Inn Express Charles Town, responded to this reviewResponded 29 August 2014

so glad that you enjoyed yourself. Sorry we could get you closer together.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014 via mobile

I truly enjoyed my stay here. My room was clean and nice, the front desk staff displayed excellent customer service. The sheets however are not changed everyday but who change their sheets at home everyday anyways. There is a nice display of breakfast food daily. This hotel is also close to the Charles Town races and Hollywood Casino. There is complimentary shuttle that can take you there. It's also a short ride to major historical sites in Harper's Ferry, Shepherdstown and Antietam Battle Field.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank islandqueenb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Holiday Inn Express Charles Town, responded to this reviewResponded 29 August 2014

glad you enjoyed yourself. True, with longer stays, sheets aren't changed daily unless requested, for environmental issues.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

It is seldom that I have no complaints with a hotel, but this property managed to pull it off. The staff were friendly, a late checkout was granted, the room was nice, modern and clean. Breakfast was great. A+.

Stayed: July 2014, travelled on business
Thank Jonathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Holiday Inn Express Charles Town, responded to this reviewResponded 29 August 2014

Always happy to read a review like yours. Hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

My husband and I were planning a trip to Summit Point Motorsports Park - it was a Ferrari Event and we were asked to work the event. In the past we've stayed at The Turf Inn, Northgate Motel and Town House Motel which weren't that bad but definitely not the Ritz. It had been a while since we stayed in any of those places so I decided to read the reviews. They were horrible and scary so I decided to stay at the Holiday Inn Express in Ranson. The hotel was very nice - updated with granite counter tops, microwave and small frig in the room and most of all CLEAN! They have an outdoor swimming pool which is heated. Unfortunately we didn't get to enjoy the pool but we did see it and it did look very refreshing. They also have a continental breakfast every morning. The hotel was centrally located to everything in Charles Town as well.

Dawn Adkins

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Dawn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Guest Relations Manager at Holiday Inn Express Charles Town, responded to this reviewResponded 19 June 2014

Dear Mrs. Adkins,

I was glad to read that you enjoyed your stay with us. Hopefully we'll see you again on your next visit to our area...maybe this time you'll be able to relax a little more and enjoy our pool.

Respectfully,

J Butt, AGM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ranson
0.3 mi away
Hampton Inn & Suites Charles Town
4.2 mi away
Clarion Inn Harpers Ferry
Clarion Inn Harpers Ferry
#1 of 3 in Harpers Ferry
278 reviews
1.2 mi away
Home2 Suites by Hilton Charles Town
Show Prices
Show Prices
Show Prices
9.3 mi away
Bavarian Inn
Bavarian Inn
#1 of 3 in Shepherdstown
854 reviews
5.3 mi away
Econo Lodge Harpers Ferry
Econo Lodge Harpers Ferry
#2 of 3 in Harpers Ferry
308 reviews
7.8 mi away
Quality Inn & Suites
Quality Inn & Suites
#1 of 1 in Kearneysville
107 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Charles Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Charles Town

Address: 681 Flowing Springs Rd, Ranson, WV 25438-4008
Phone Number:
Region: United States > West Virginia > Ranson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Ranson
Price Range: £92 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charles Town 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charles Town West Virginia Our beautiful new hotel is a lovely three story, interior corridor hotel that is less than 1/2 mile from the Charles Town Races and Slots. Hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/ pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Charles Town, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, Cancelon and getaroom.com so you can book your Holiday Inn Express Charles Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Charles Town Hotel Ranson
Holiday Inn Express Ranson
Holiday Inn Ranson
Ranson Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing