I booked a stay thru booking.com, which I also confirmed by calling the motel. Upon arrival, the manager was rude, awkward and had a strong body odor. He informed me that I did not have a reservation and suggested that I call booking.com at 1:15am to take the matter up with them.
My husband finally asked if there was a vacancy so we could check in. We were offered several rooms and then told we couldn't have the one we selected. Later, we checked into a room with a very dirty bathroom.
The next day, it was apparent that housekeeping came and did not clean the bathroom. Towels were changed and the beds were made. There was urine on the bottom of the toilet. There were strands of hair and bits of toilet paper on the floor. Took a shower and noticed obvious soap scum all of over the walls.
We did not complain about the bathroom for two reasons. 1, we checked in late and returned late to our room the following day. 2, it was the manager who was rude to us and we did not think he would be approachable.
We simply will not return and will not recommend this motel to anyone.
- Official Description (provided by the hotel):
- Welcome to the Quality Inn of Ripley Hotel it is conveniently located between two major cities Charleston and Parkersburg, with easy on and off access to I-77. Restaurants and shopping are located nearby. Hotel features include free local phone calls, complimentary hot breakfast and fitness center. Enjoy a unique breakfast every morning featuring a selection of fruits, juices, cereals, breads/pastries, and a warm selection of freshly cooked scrambled eggs, sausage and biscuits. Visit Ripley, West Virginia and stay at the Quality Inn, Great price and great service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Choice Hotels, Expedia, Agoda, Evoline ltd, 5viajes2012 S.L., Cancelon and HotelQuickly so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Hotel Ripley