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“Great stop if you are biking the C & O”

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Quality Inn Shepherdstown
Ranked #2 of 3 Hotels in Shepherdstown
Reviewed 29 August 2011

About one mile from the towpath with bike lanes all the way there. Room was very comfortable with two quenn beds. Had a great indoor place by the first floor stairwell for us to store our bikes. There are resturants within walking distance, with more in biking distance if you are going before dark. Staff was extreamly freinly. Breakfast was OK, but if you really need to load up for a day of biking, might want to go to McDs next door for a bigger breakfast.

  • Stayed: August 2011, travelled with friends
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Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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125 - 131 of 145 reviews

Reviewed 28 August 2011

The price, location and cleanliness of the hotel was fine. But the bed: I have never slept on a more uncomfortable mattress. It was really terrible.

And that is really too bad, because otherwise, the lace was terrific.

  • Stayed: August 2011, travelled as a couple
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Thank RogerNBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionShepherdstown, General Manager at Quality Inn Shepherdstown, responded to this reviewResponded 4 November 2011

Thank you for taking the time to review your stay with us. I was glad to hear that, on a whole, everything was up to your expectations. I apologize, however, that the mattress led to an uncomfortable nights sleep. We understand what an important aspect of your stay that this plays and want all of guests to be comfortable. We will certainly look into replacing the mattress in your room and hope that we get another opportunity in the future to impress you with all aspects of our property!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2011

Though not a luxurious hotel, it is clean, quiet, and the staff was very welcoming and friendly. Great value.

  • Stayed: July 2011, travelled with friends
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Thank byates3789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2011

We stayed here for one night in July 2011. The rooms are average size for this sort of hotel. They were clean. Bathroom is tiny, with a sink and small counter in the room. It's probably less than a mile from the darling main downtown area of Shepherdstown. Our nonsmoking room smelled fine. More importantly, it was quiet, even though we were literally next to the hotel lobby. Although I love inns and B&Bs, if I return to this area I would probably stay here again rather than pay what seemed to be inflated rates at those sorts of places in the area. Also, the hotel provided a very nice list of restaurants in town, which I thought was great, since we ended up here on the spur of the moment and I hadn't had a chance to do any advance research.

  • Stayed: July 2011, travelled as a couple
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1  Thank karla79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2011

The property appears to be relatively new. Everything is very well maintained and very clean. All of the staff went out of their way to make for a pleasant stay. We were on the back of the hotel, so your view is of a self-serve car wash. It's your basic hotel. I can't say anything bad about it.

There's a Food Lion across the street. There's also a King's pizza that we walked over to one night for dinner.

I would stay there again.

  • Stayed: July 2011, travelled as a couple
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1  Thank Napoleonva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2011

We stayed here for one night while we visited the area. There was an evening program at Antietam, we wanted to stay nearby and the higher rated Bavarian Inn was booked . Comfortable room, fine bed and friendly receptionist. Shepherdstown itself was a pleasant and unexpected addition to our itinerary. Hot/cold breakfast had better variety than some we've had elsewhere, but the actual eating area was too small.

  • Stayed: June 2011, travelled as a couple
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Thank pug-owner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2011

We made an online reservation here with the understanding that we could have up to 5 guests in a room with a roll-away bed. When we got there, they told us the roll-away was in our room - it was not, and there was no possible way a roll-away was even going to fit into the room. The clerk responded quickly, because no one else was at the hotel, and found our bed - but couldn't really explain how to get the bed into the room. He looked over some other rooms to see if they were any bigger (must have been new at this) and didn't find any. We explained that the website stated that it could hold 5 people with a roll-away and showed him the printout I had. We tried to get him to drop the price (since one of our members volunteered to sleep on the floor instead) or give us another room at comp.. He had no idea what to do - so we had to call the manager and explain the situation and one of our party members had to directly talk to him and offer him a deal. Very unpleasant experience and horrible customer service. Was not too happy with the variety of breakfast items as well. Will never consider staying here or at this town again.

  • Stayed: June 2011, travelled with friends
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1  Thank tswwlong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Shepherdstown

Address: 70 Maddex Square Dr, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443-4321 (Formerly Comfort Inn Shepherdstown)
Phone Number:
Region: United States > West Virginia > Shepherdstown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Shepherdstown
Price Range: £58 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Shepherdstown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn

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