I was born & raised in the Sistersville area and can remember when the Wells Inn was really nice. I was shocked when I walked in and found that the check in desk were 2 card tables with a pc on it. Lots of junk and papers all over the floor behind it. Lady wanted us to pay upon check-in for our 2 night stay. Never had to do that before! She was rude and very unfriendly. Never told us that breakfast was included---which was the best part of this experience. The beautiful dark wood crown and trim has been painted white! Rooms are very plain. The loveseat cushions were so worn out that you would sink way down. Had a office chair and a old plastic bench covered with a brown hand towel in the tv room. Bathroom was extremely small and old. 2 bedrooms with full size beds. One room had a dresser. Rooms not insulated well--you can hear people walking and talking outside room. They have a lot of work to do. It's sad to see this great old hotel that was once a true gem in this condition. I don't think they have much experience with running a hotel and it shows. Told room would be ready by 3-3:30pm. Checked in at 4 and she told us they needed another 30 mins! Had made reservation over a month ago. It's definitely not the W in Atlanta! Could be very charming again, but the frumpy lady at the desk unfortunately makes all the decorating decisions. The food is excellent and they give you plenty of it. Wait staff in dining room excellent. They need some hotel management courses.
- Also Known As:
- The Wells Hotel Sistersville