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Wingate by Wyndham Charleston
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Reviews (1,118)
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549
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28
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All reviewsfront deskthe holiday innhot tubwingate by wyndhamfree sodafree breakfasttrain tracksvery nice hotelbeds were comfortablea great staynice breakfastwould definitely stay here againparking lotthe breakfast areanice roomone night staycookies
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687 - 692 of 1,118 reviews
Reviewed 26 August 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 August 2014

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WingateCharlestonMGR, Manager at Wingate by Wyndham Charleston, responded to this reviewResponded 10 September 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 August 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WingateCharlestonMGR, Manager at Wingate by Wyndham Charleston, responded to this reviewResponded 26 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 August 2014

This motel is undoubtedly the nicest motel we have ever stayed in. From check in to check out, the staff are simply amazing. They love their jobs and it surely shows. Thank you all for a great weekend.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this reviewResponded 26 August 2014

Dear Jerry B,

As we all know, every hotel has beds and bathrooms. What makes the difference is the people. So glad our staff could make your stay pleasant and memorable. Thank you for being a guest of Wingate by Wyndham in South Charleston, WV.

S Arnold, GM

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Reviewed 18 August 2014

Spent three nights with the Wingate in Charleston from Aug 5 through Aug 7 2014. Although we experienced a poor attitude front desk employee on his self professed last weeks in the job during our check-in, the staff more than made up for this by giving us the best customer service we have experienced in a long time. Sales Account Mgr, Brittany C, Manager Donnie W, front desk employee Mike S and housekeeper Rhonda were exemplary in their efforts to make our stay very enjoyable.

Room Tip: select a room toward the front to avoid noise of the trains that run at the back of the hotel
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this reviewResponded 20 August 2014

Dear Steve M,

My apology for the one bad attitude of the associate that was on his last week with us. So glad to hear that many others made up for this one person. We appreciate the positive comments and look forward to your return.

S Arnold, GM

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