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“Guaranteed a good nights sleep? More like a rude awakening”

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Premier Inn Norwich East (Broadlands/A47) Hotel
Certificate of Excellence
Reviewed 26 May 2014

It's a Premier Inn
If you have been in one, you've been in them more
This can also be read as a compliment, as I genuinely believe they have created a strong chain and brand for the service they offer

Pleasant staff and they coped extremely well during a busy bank holiday - even at the busy breakfast time in the adjoining Brewers Fayre

Only downside was the amount of noise at 6am....couldn't quite figure out what it was, closest guess was beer barrels being clanged about

Stayed: May 2014, travelled as a couple
Thank j100lok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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420 - 426 of 701 reviews

Reviewed 24 May 2014

My sister and I had a very good stay and found the staff very friendly and helpful. Amy on the front desk went out of her way to give us any information we ask for.

We suggest that a hand rail is fitted to help went getting out of the shower from the bath.

Our rooms where very comfortable and very clean. Suggest that curtains are drawn on sunny days as we return to very hot rooms most days( it was good to have such sunny days)

My sister had one night when she was kept awake up to 2am and we where very please to find this night was refunded.

Room Tip: Book early and enjoy a good price for a good nights stay
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  • Stayed: May 2014, travelled solo
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Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Stayed for two nights on the Premier Inn dinner, bed and breakfast deal, which is really good value. Room and hotel to the usual excellent PI standards, reception staff welcoming and extremely helpful, so no problems at all with the hotel. However, the attached Brewer's Fayre restaurant was not anywhere near the same standard. Dinner on the first night was fine, but not great, breakfast on the first morning was terrible, then dinner on the second night was absolutely awful and breakfast on the second morning was fine (although we avoided the cooked buffet and asked for freshly cooked eggs instead). When we told the waitress about breakfast on the first morning she passed a message on to the chef who sent one back asking if we would like to have a freshly cooked breakfast - did this confirm that the buffet breakfast was less than fresh perhaps? The waitress at dinner didn't ask if everything was okay even though we had both left practically a whole meal each. We were unable to catch the eye of the two waiters who seemed to be in charge and eventually left without commenting. However, we did voice our concerns to reception. That said, this won't stop us from using Premier Inn again as we've had excellent dinner, bed and breakfast meals at other locations. We would say definitely use the hotel as it's well placed for sight seeing and the reception staff are really pleasant and helpful but avoid the Brewer's Fayre restaurant. Oh, and one small personal gripe - please someone tell the restaurant staff to stop calling every table of guests "guys" especially when said "guys" are over 60, it's quite disrespectul.

Room Tip: Please note the ratings are based solely on the hotel and NOT THE RESTAURANT, which would get a poor...
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  • Stayed: May 2014, travelled as a couple
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Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014

Stayed here for a one night business trip, the hotel was clean and comfortable a bit of noise from the person above. Slightly more expensive than I would have expected from a budget hotel but the staff were fantastic especially Amy on reception.

  • Stayed: May 2014, travelled on business
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Thank Tracie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

Hotel stay good, room clean and tidy. Long wait in restaurant to order and pay, seemed to be very short staffed. Lighting in room could have been better, needs brighter bulbs. Hotel quiet at night, a good nights sleep.



  • Stayed: May 2014, travelled on business
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1  Thank Ironone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

The staff were very friendly but we did not enjoy our stay here:
- very noisy - lots of traffic noise even with windows closed
- dreadful shower, no power at all
- strange whining noise in the room most of the night, seemed to relate to the water system was our best guess
- thin walls, could hear other guests' TVs

Stayed: April 2014, travelled as a couple
Thank potato_pizza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Fabulous stay at this Premier Inn. Especially after we had experienced a terrible and disrupted stay at the Park Inn the night before. We were very much looking forward to a comfortable and uninterrupted nights sleep, well Premier Inn surpassed our expectations. The room was everything we wanted (me,my husband and 2 small children). Comfortable bedding and beds, quiet and secure. The attached restaurant provided ample and affordable food, with much variety for adults and children. The soft play area for the children was the icing on the cake. Although I wonder if there could be a discount or free use for hotel guests? Overall a very pleasing, cost effective and comfortable stay, we definitely would stay again and would recommend to all!

  • Stayed: April 2014, travelled with family
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Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Norwich East (Broadlands/A47) Hotel

Address: Broadland Business Park | Old Chapel Way, Thorpe St Andrew, Norwich NR7 0WG, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Thorpe St Andrew
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thorpe St Andrew
Price Range: £46 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Norwich East (Broadlands/A47) Hotel 3*
Number of rooms: 92
Official Description (provided by the hotel):
Norwich Broadlands Business Park is situated on the outskirts of Norwich with great access to the city, the Norfolk Broads and the coast. Our Brewers Fayre Restaurant serves great food, all day every day. ... more   less 
Also Known As:
Premier Inn Norwich Central South Hotel Norwich

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