First ... realize that this is a FRANCHISED HOTEL ... so the real MOTEL 6 can't help you if you have a problem. The staff can only take your money and nothing more. They refer you to the manager, so if you want to spend your time waiting for him to arrive rather than taking care of business or enjoying your stay ... you will simply have to deal with what you get.
If you can overlook the stench in the hallways and make it to your room, you will sleep fine. It is clearly NOTHING to right home about. If you need your clothes pressed, you will be able to get an iron at the front desk, but the table top ironing board is filthy and broken ... so good luck with that.
If you are worried about your personal items going missing, you should be. We had something taken and the manager put in writing that he trusted his staff so he couldn't explain what happened. If the staff isn't responsible ... then I guess someone else was given a key to the room?
When you check in, you pay for all the nights of your stay ... they don't just "HOLD" this amount on your card as all other quality hotels. So when we moved rooms (the first one smelled like old food), the price was adjusted. Well, sort of. The first and second nights were calculated and posted on the statement ... but the third night's credit was not included. And then the credit was never issued back to our credit card. It's called "theft of services". And again the manager said that was "how things are done".
It is off the beaten path but that isn't a big deal ... but we won't be back. And not because of the issues but because the manager didn't care to take care of the situation. Really ... what has customer service come to? Poor Poor Business!!!!
- Official Description (provided by the hotel):
- Lake Delton, WI Motel 6 is located near Dane County Regional Airport, Chula Vista Resort and the University of Wisconsin Baraboo. This 100% Smoke Free property offers modern rooms with wood-effect floors, an indoor heated pool, hot tub, and free WiFi. ... more less
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- Also Known As:
- Motel 6 Lake Delton Hotel Baraboo
- Baraboo Motel 6
- Baraboo Motel Six
- Motel 6 Baraboo
- Motel Six Baraboo