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    Reviews (291)
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    All reviewshotel restaurantbreakfast buffet istj maxxbusiness triproom servicefitness centerminute drivethe hotel stafffront desk staffrooms are spaciousfresh fruitshuttle servicehot tubnice place to stayindoor and outdoor poolsmilwaukeewedding
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    180 - 185 of 291 reviews
    Reviewed 29 June 2013

    We found this hotel to be clean, and the staff to be very friendly. We felt the beds were extremely comfortable and our rooms were clean. We paid an extra fee to our room rate to include breakfast. The breakfast buffet was very limited but sufficient. If you have to pay the $10+ dollars per person charge for the breakfast buffet, then I would go somewhere else.

    The hotel was located a bit off the main highway and there was not a lot of nearby sightseeing. However, access was very easy and parking was plentiful. The main entry way was clean and open, and the front desk was helpful. In general, everyone working there seemed to want to make sure that our stay was pleasant.

    Our room had a small refrigerator and coffee maker. There was no usable desk other than one that you pulled out from the cabinet that was difficult to use since it took all the space between the wall and the foot of the bed. A free bottle of water was included, nice touch.

    The ONLY negative aspect of this hotel is that the walls are EXTREMELY thin. If you stay at this hotel and the other guests are courteous then it will be a pleasant stay. Our first night was very nice. However, our second night was a nightmare. There must have been four or five families that knew each other staying on our floor. It was unbearably loud with kids (little ones and teenagers) running, screaming, and banging doors in the hallway for about two hours. My husband and daughter were at the hotel pool when the same group of kids entered the pool creating unbearable level of raucous and chaos. These kids left wet puddles of water all over the elevator areas, and wet pool towels were scattered all over the hallway on our floor. It was just out of control. I don't think the hotel to blame for the behavior of these families. Just know that the walls are extremely thin and hope for courteous guests.

    • Stayed: June 2013, travelled with family
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    Thank Confused3
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jim K, General Manager at Four Points by Sheraton Milwaukee North Shore, responded to this reviewResponded 9 July 2013

    Thank you for your comments. Please accept my apologies for the inconvenience you experirenced your second night with us. I have reviewed your comments with my staff and we have all made a commitment to better manage the situations you discribed. Thank you for staying with us.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 June 2013

    I usually stay with family in Milwaukee but needed a hotel this time and boy was I glad I found this gem! The cost was easily $40/night less than other area hotels with comparable amenities. I booked a suite for my family of 5 and the hotel brought up a complimentary crib for the baby. Having a door between our room and the main room, with the pull out couch for the kids and the crib, was perfect for a little bit of privacy. The suite was not much more than a regular room. I booked a regular room for my parents, with 2 queen beds, and they loved the place as much as we did. We all agreed that the beds were the most comfortable we've ever had in a hotel, we were trying to check the tags for the brand to replace our mattress at home! The kids loved having both an indoor and outdoor pool. The food from the Bistro was tasty and a good value. Two employees who stood out for us were Matt, the bartender, and Devin, who delivered a few different items to our room over the course of our stay. You can tell that the employees want to be there and truly care about the customer experience. The owner of this hotel is doing everything right. The property is newly remodeled, has great amenities, a friendly staff, and comfortable surroundings. I will definitely stay there again and I raved about it to all of my Milwaukee friends and relatives.

    • Stayed: June 2013, travelled with family
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    Thank 104amym
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jim K, General Manager at Four Points by Sheraton Milwaukee North Shore, responded to this reviewResponded 9 July 2013

    Thank you for your comments and staying with us.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 June 2013

    The main hotel is nice, descent restaurant and bar area. The guest room I was in could sleep 4 however the bathroom was small and had a single sink. Not sure how 4 manage! The insulation was not great.

    Room Tip: Ask to be well away from the elevator and in a corner.
    • Stayed: June 2013, travelled on business
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    Thank mvann4
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jim K, General Manager at Four Points by Sheraton Milwaukee North Shore, responded to this reviewResponded 19 June 2013

    Thank you for your comments and we look forward to you staying with us on your next visit to the area.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 June 2013

    Great location central to the Milwaukee suburb. Complimentary breakfast each morning as well as a snack following a busy day. Bartender was very attentive and make several location brewery recommendations as well. The bed was very comfortable and all at an attractive price. Pool area was nice and clean-looking forward to trying the outdoor pool on my next trip.

    • Stayed: May 2013, travelled on business
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    Thank LORA K
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jim K, General Manager at Four Points by Sheraton Milwaukee North Shore, responded to this reviewResponded 19 June 2013

    Our outdoor pool is open from Memorial Day to Labor. Hopefully you can stay with us during that time. We appreciate your business.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 June 2013

    Was very pleasantly surprised by this hotel as the Four Points brand seems to vary from
    hotel to hotel. Understand it was recently renovated and done very well! Was especially
    impressed with Judy Tobin at the front desk and her level of customer service; really
    outstanding. Can't say the same for Jessica, the front desk person when I checked in.
    She was rather abrupt and surly. Maybe it differs across the Sheraton brands but there are
    specific points of information the front desk is supposed to relay to a new guest, none of
    which Jessica offered.

    Overall it was an excellent experience and I will stay there again!

    • Stayed: May 2013, travelled with family
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    Thank Connie N
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Jim K, General Manager at Four Points by Sheraton Milwaukee North Shore, responded to this reviewResponded 19 June 2013

    It was great hearing our staff and hotel were to your liking. I have reviewed you comments with Jessica and she apologies and hopes you will give her another chance and stay with us on your next visit to the area. Thank you for your business.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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