I would like to start with a positive note. We stayed at Lakewoods for one night to enjoy a banquet at their facility. The banquet was the very nice and the food was delicious. We did have breakfast in dining room and the service and food was good. The room that we stayed in was not good especially for what we paid. We walked into the room which is out dated and put the suitcase on the bed and it fell off the frame. The heating/cooling unit was blasting cold air. We tried many times to get it to the heater. We did talk to management and they said to get it to change to the heater they had to throw a breaker. The ice machine was filthy and luckily we only used the ice to chill our drinks and because there was dirt in the bottom of the ice bucket when the ice had melted.
The room was located near the pool and hot tub and the sound just resonated into the room. Luckily the people enjoying the pool and hot tub did not stay there late. The heating unit which ran all night sounded like a running mack truck. Needless to say we did not sleep well. The room just needs cleaned and updated. Even the lampshade was stained. (How does a lampshade get stained??)
Everyone at the lodge was quite friendly but their customer service needs to step up to the the twenty first century. My husband left his phone there. We called to have it sent to us and they said the only way they could send it was COD. There was no problem taking my credit card for my room but they couldn't take my cc to have our phone shipped overnight or even put in a flat rate box to ship. Really?? It has been a week and the phone has still not arrived and I called to find out about it and it was mailed 5 days after I called because their postage machine was down. Seriously!!
I would not reccommend this to a friend. I encourage the owners and management to get the place cleaned up and take a look at customer service.
- Official Description (provided by the hotel):
- Located in the pristine Northwoods of Wisconsin on the shores of Lake Namakagon, Lakewoods is right smack in the middle of the Chequamegon National Forest. Surrounded by nature, the areas lakes streams rivers and trail are perfect for getaways during any season of the year. Lakewoods' complete amenities including pools, restaurant, marina, golf course and more are designed to make the most of our location. Get here and experience all the Northwoods has to offer; be it snowmobiling the 1,000s of miles of trails, catching a world class musky, or biking the best trails in the nation, Lakewoods allows you to experience it all with your family, business colleagues, or your favorite golf foursome. Call now to make your reservations. ... more less
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- Also Known As:
- Lakewoods Resort Cable
- Lakewoods Hotel Cable