The Telemark Resort's website is very misleading... "In the spirit of hospitality, the staff of Telemark Resort & Convention Center extends a warm welcome to you. We are dedicated to providing you with services and accommodations that are beyond compare. When you choose Telemark Resort & Convention Center we want your stay with us to be relaxing and exceed every expectation."
A small group of friends went for a little ski getaway. We entered the grand lobby which was very dark and the fireplace was not on and there was not a very noticeable employee at the front desk. The hallways were all very chilly. Our suite was very outdated (very apparent that it was built in the 70's) with the brown metal kitchennette and blue thick carpet, etc. There's probably a reason why pictures of the suites are not on the website. There was not bedding for the pullout sofa so we went down to the front desk to ask for bedding. The guy said he would see what he could do to find some. Strange to think that he would not know where the bedding was, plus we seemed to be one of the few guests there. He did bring up some sheets and a thin blanket. But after the first night, we realized it was not enough as the balcony doors were very drafty and some in our group were cold. The next day the housekeepers stopped by, but did not clean our room - just brought more towels. We asked them for more blankets, which they said they would but never did. Then in the evening we asked at the front desk, and again were told they would see what they could do. We had to actually stop by again and finally they got a comforter from another room. It was just so strange that bedding was so hard to come by in an empty lodge.
The website says "enjoy a book in front of our magnificent field stone fireplace" but the truth is they hardly ever turn the fireplace on since "it's too expensive" as we were told. The lobby & sitting areas were chilly so not at all cozy. The hot tub was out of order and we were told it might be fixed that next day but we later found out that it has been out of order for months. The sauna & bathrooms were not near the pool so you had to walk down the cold hallway to get from the sauna to the pool.
The hallways were dirty and were never vacuumed the whole time we were there (2 days). Some doors had stickers with the room #, others did not. Some rooms didn't have door knobs or locks. Some of the hallways were stinky and some smelled for smoking. We also saw people leaving with dogs.
The front staff didn't seem to know much about the ski trails though they are maintained by the resort. The trails were beautiful but never groomed the 2 days we were there (Fri & Sat).
You can tell it was a grand place at one time, but it needs a LOT of updates. I think they may be doing some renovating, but it seems to be in scattered areas. But the biggest thing that does not cost $ is good service and training the employees where things are and about your facility.
The stay was very strange and puzzling, and I would not come here again.
- Official Description (provided by the hotel):
- In the spirit of hospitality, the staff of Telemark Resort & Convention Center extends a warm welcome to you. We are dedicated to providing you with services and accommodations that are beyond compare. When you choose Telemark Resort & Convention Center we want your stay with us to be relaxing and exceed every expectation.Lifestyle abounds at Telemark Resort & Convention Center with something for everyone. With miles of biking, hiking and ski trails, fishing and golf, to endless events and activities, the resort and surrounding area will keep you busy. If you desire a quieter setting, enjoy a book in front of our magnificent field stone fireplace or peaceful pond.Telemark Resort and Convention Center is the largest meeting and recreation destination in Northwestern Wisconsin. We are located right next to the vast Chequamegon National Forest, just 3.5 hours from the Twin Cities, 5 hours from Green Bay and 7.5 hours from Chicago. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Evoline ltd so you can book your Telemark Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Telemark Hotel Cable