I booked a non smoking room two weeks in advance. Upon my arrival early in the evening, I was notified of an overbooking. I was offered the only remaining smoking room, identified as "heavily used" and this was not acceptable. The two clerks on duty offered no assistance in locating other options along my route while continuing to check in other guests to non smoking rooms in a "block", When I pressed for some optimal solution, I got glib remarks about how busy they were and was generally ignored.
Clearly not up to Holiday Inn Express standards.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Deforest/Madison, conveniently located at I-90 and County V, exit 126 offering excellent Interstate access and visibility. The Holiday Inn Express Deforest/Madison is just minutes from the Dane County Regional Airport and Truax Field. Close to major corporate offices including ABS Global, Evco Plastics, Ball Corporation, Sanamax, and Firestone Building Products. The Holiday Inn Express DeForest/Madison offers complimentary shuttle to Dane County Regional Airport, (advanced reservations needed at least 72 hours prior to arrival) and local corporate offices.The Holiday Inn Express Deforest/Madison is convenient to major Madison destinations such as Camp Randall Stadium, UW Kohl Center, University of Wisconsin Madison Campus, Overture Center for the Arts, Olbrich Botanical Gardens, Madison Monona Terrace Convention Center, Dane County Expo Center, Alliant Energy Center. Located 30 minutes south of Wisconsin Dells, 15 minutes from Cascade Ski Hill, 30 minutes from Devils Head Ski Area.The Holiday Inn Express DeForest/Madison offers excellent guest service from a friendly staff of professionals. The entire hotel has recently been remodeled with beautiful guestroom furniture, including mattresses and box springs. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Deforest Hotel De Forest
- Holiday Inn De Forest
- De Forest Holiday Inn