I stayed at this hotel over the 4th of July weekend and it was a horrible experience. From the moment we checked in we dealt with rude staff and terrible service, especially for the ridiculous overpriced room.
Worst of all, I found out two weeks later that I wouldn't get back my $175 DEPOSIT because of "extremely excessive damages". These damages were fabricated, yes there was some garbage left over, BUT WHERE ELSE DO YOU PUT IT? The manager claimed the carpets had to be scrubbed and everything else stripped. I never would have left the room in this condition. DO NOT STAY HERE. [--] THIS HOTEL AND THEIR STAFF. Find somewhere else to stay.
- Official Description (provided by the hotel):
- You'll feel like you never left home when you stay at the Quality y Inn & Suites. Our accommodations in East Troy offer a warm and welcoming atmosphere with all the conveniences of home and office. Warmly decorated guest rooms and top-notch amenities and services make the East Troy hotel ideal for both business and leisure travelers. With a convenient location near Alpine Valley Resort and the popular Lake Geneva resort area, the East Troy hotel is the perfect choice for your trip to Wisconsin. ... more less
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- Also Known As:
- Country Inn East Troy
- East Troy Country Inn