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“Great service & quality for a moderate cost”

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Quality Inn & Suites
Ranked #16 of 25 Hotels in Eau Claire
Certificate of Excellence
Crystal Lake, Illinois, United States
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great service & quality for a moderate cost”
5 of 5 bubbles Reviewed 13 October 2013

After making the reservation with this hotel via direct call, we regularly received e-mails regarding our confirmation number and reminders of our impending stay. We were congenially received upon our arrival. Check in was smooth & quick. Our room was impeccable in design and cleanliness. The hotel is situated off of the beaten path so it is quiet, but there are very good restaurants located nearby. We stay here every time we pass through Eau Claire.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Quality Inn & Suites, responded to this review, 24 October 2013
Thank you for your loyalty and taking the time to review our property. We are very fortunate that we have such a wonderful variety of restaurants nearby; it makes things much easier for guests that are not familiar with Eau Claire. I will be sure to share your kind words with our staff. We hope to see you again soon!
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130 reviews from our community

Traveller rating
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    20
    7
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Green Valley, Arizona
Level Contributor
449 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 479 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

I had a suite and found the room both comfortable and attractive. Everything was better than I expected. Breakfast included fresh fruit, eggs and sausage along with the usual items. The bed was super and I enjoyed the free newspaper, Internet and good selection of tv channels. Staff was helpful and pleasant. I would definitely stay here again.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Quality Inn & Suites, responded to this review, 16 October 2013
Thank you so much for your business as well as providing us with your greatly appreciated feedback. We always like hearing about our guests' positive experiences and I will be sure to share this with the rest of our staff. We look forward to having you stay with us again!
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Oregon, Wisconsin
2 reviews
5 of 5 bubbles Reviewed 2 October 2013

I found the staff quite friendly and helpful in answering my questions about Eau Claire. The room was very clean. The location was perfect for me - found the Mayo Clinic, restaurants, and shopping without any problems. I would stay here again.

Stayed September 2013, travelled on business
Helpful?
Thank Michelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Quality Inn & Suites, responded to this review, 16 October 2013
Thank you so much for taking the time to share some feedback with us. We always do our best to make sure that our staff has the knowledge and tools to help our guests find whatever it is they need. I am so glad that you enjoyed your stay with us and can't wait to have you stay with us again!
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Delaware, Ohio
1 review
2 of 5 bubbles Reviewed 28 August 2013

We had to change from our first room because the door lock wouldn't close from the outside.

When we were in our second room, it was too chilly so we turned on the heat for a short while and it set off the smoke detector in the ceiling. We turned off the heater and unplugged it. Then we called the front desk and they didn't know the detector had gone off (comforting isn't it).
The room had a rank smell from the heater for several hours afterward, but we were already in bed so we didn't want to move again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EJK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Quality Inn & Suites, responded to this review, 4 September 2013
I'm sorry your stay with us was less than perfect. During the summer months when it is extremely warm outside we keep the air on in the rooms so they are comfortable for the guests when they check in. Unfortunately, when the heaters have not been used for months there is sometimes a smell the first time they are turned on, even though I can assure you we have a regular cleaning schedule for all of our PTAC units. I urge you to contact me directly to discuss this issue further. I hope you give me the opportunity to earn your business again.
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Minneapolis, Minnesota
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 August 2013

My son and I stayed here the night before his orientation at UW-Eau Claire. From the outside, the building looked old, but they must have renovated recently because our room was nicely decorated and immaculately clean. Even the carpet in the hallway looked new. When I asked the front desk for help getting to campus, they were very friendly and glad to help. The directions they gave were easy to follow. I would stay here again.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyBD_917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Quality Inn & Suites, responded to this review, 4 September 2013
On behalf of our entire team we would like to thank you for taking the time to give us feedback. We are happy that your stay with us was great. We are continuously doing updates and improvements to make our guests' stay as pleasant as possible. We wish your son the best at UW-Eau Claire and we hope to see you again soon!
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Lyons, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 July 2013

staff at the front desk were friendly.The room was clean and the bed was comfortable. little noisy with baseball young teams but when called front desk they corrected the issue promptly. good location from higway would stay here again

Room Tip: ask for a king and make sure your room has a refrigerator if you need it
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HEN66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Quality Inn & Suites, responded to this review, 30 July 2013
Thank you for providing a review of our hotel. We are happy that you enjoyed your stay with us. Weekends when sports events are going on can get a bit hectic with multiple children's teams but we train our staff to stay on top of things so that we can ensure that the other guests still have a peaceful and relaxing stay. Thanks again for staying with us and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 19 June 2013

We stayed here several times during our daughter's time at college- recently stayed here for her graduation. Nice, quiet rooms, friendly staff and convenient breakfast are the plusses. A little pricy, especially when events at UWEC are going on.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara K, Manager at Quality Inn & Suites, responded to this review, 30 July 2013
Thank you for your feedback, we appreciate your business over the years and the time you took to review our hotel. Special events do tend to raise room rates, but it is still a good value as our rates do include a full hot breakfast with a variety of choices every morning. We hope to see you again when you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 3117 Craig Rd, Eau Claire, WI 54701-6110 (Formerly Comfort Inn)
Phone Number:
Region: United States > Wisconsin > Eau Claire
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 25 Hotels in Eau Claire
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
QUALITY INN The Quality Inn(R) is an inexpensive hotel in Eau Claire that's merely minutes away from the University of Wisconsin-Eau Claire. You'll find plenty of other sites and activities nearby, some of which include: Eau Claire Indoor Sports Center Hobbs Municipal Ice Center Chippewa River State Trail Oakwood Mall Visitors can easily get to the Jacob Leinenkugel Brewing Company, the nation's seventh-oldest brewery, and Eau Claire hotels also provide easy access to several restaurants and cocktail lounges throughout the area. The hotel offers an indoor pool, business services and complimentary breakfast, making it a common choice for both vacationing tourists and business travelers alike. Additional amenities at our smoke-free Eau Claire hotel include: Free breakfast Free WiFi Indoor heated pool and whirlpool Cold weather hook-ups When you're ready to settle in for the night, our spacious guest rooms feature flat-screen TVs, microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket - because we know how much you value a good night's sleep. ... more   less 
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Also Known As:
Comfort Inn Eau Claire
Eau Claire Comfort Inn

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