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“It's not a 4 star resort!!” 3 of 5 bubbles
Review of Metropolis Resort

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Metropolis Resort
Ranked #12 of 25 Hotels in Eau Claire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“It's not a 4 star resort!!”
3 of 5 bubbles Reviewed 12 February 2014

We were debating about stopping here for a night on our way through to Chicago. We called and talked to the staff about the property about the quality of their beds and they assured us that this was a four star resort facility and then it would meet our needs in every way. So we decided to book the room and when we arrived we were a little disappointed with their version 4 stars! The rooms weren't very clean. The beds were not high-quality comfortable beds, linens were average. We didn't have face cloths or hand towels in the bathroom, only bath towels. I waited for over 45 minutes for someone to bring towels up to the room. Hallways were noisy, the food was not a good quality. The waterpark and pool area was very dirty. We won't be staying at this four star resort again!

  • Stayed January 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank localnatives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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471 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cottage Grove, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 January 2014

This was our 4th year taking our grandchildren and there parents to the locker room at
Metropolis Resort. We stay 2 nights 3 days. The kids and my adult children love going between the water park and arcade and all the activities in the arcade. We bought the bottles last year and brought them back to use for drinks and the kids love getting endless drinks. It is a priceless time to spend together and do so much at one place.

Room Tip: We stay in the locker room with our 14 grandkids and there parents. We love the room.
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aleta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellsworth, Wisconsin
1 review
5 of 5 bubbles Reviewed 25 January 2014 via mobile

Memories!!! We stayed here last week and had so much fun. This was our third trip here. Staff is so awesome and helpful. The room was nice, clean, and spacious. What more could you ask for. As soon as we checked in, we settled in and ordered monkey in the middle pizza, yummy! Recommend! Water park was nice and clean and perfect for all ages! But, if you want to know my favorite thing it was the go carts. My four year old son and I squealed like little kids the whole time. Fastest go carts around!! To tell you the truth, there wasn't anything we didn't like.

I always feel you can make your trip what you want too. We love to have fun, and the employees help you feel right at home. Five stars for us!!!

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stephiejo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
International Falls, Minnesota
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 11 January 2014 via mobile

Rooms were awesome and very clean but request an even numbered room to be away from the highway noise. Not your typical hotel room layout and very refreshing, well thought out use of space. Pub had great food and unheard of pricing at just $2.00 a drink. The water park, called Chaos, chased away the winter blues. The amusement park, called Action City, was super. We can't wait to go back. Might not even make it to the Dells next time. This place was a real bargain.

Stayed January 2014
Helpful?
3 Thank Icebox_Dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

We visited Metropolis Resort in the Dead of Winter - it's just a short drive from our house (90 minutes) and we love the fact that once we get there - we don't have to leave again until we check out, since they have everything you need on site. (Fun for the whole family, a variety of dining options) Our kids had a blast in the water park, and when they were ready for a change of scenery, we headed over to Action City to burn off some steam - literally - riding go carts, bumper cars, taking turns in the batting cages and bowling. Hotel guests are able to purchase an all day Action City pass for just $25, and this give unlimited access to many of the things in Action City - Our kids played hard right up until closing time (11pm) and slept hard in the comfy beds our spacious hotel room provided. We appreciated having a fridge and microwave in our room (great for keeping and reheating pizza leftovers from their on site restaurant.) We look forward to returning to Metropolis Resort.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank msplife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eau Claire, Wisconsin
Level Contributor
154 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 bubbles Reviewed 2 January 2014

The waterpark was fun, it's a bit smaller but you know what - with 3 slides, a lazy river and over stuff, it was FUN. Kids will love it without having to go to the Dells.

Connected to the property is an Arcade, Laser Tag, Mini-golf and fast electric go karts.

The rooms are spacious and well kept. The staff is friendly. The food at "The Pub" is just ok but you are near a few restaurants if you want to go off property. The "continental breakfast" is also just ok.

You can't go wrong if you spend a night and a day here. The kids WILL have fun.

Room Tip: Try and get a room off the freeway side, although even if you are on that side, the noise is not to...
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mabollinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Lake, Illinois
1 review
3 of 5 bubbles Reviewed 27 December 2013

First off, this hotel is connected to Action City play area and the Chaos waterpark, so you know it's going to be kid-friendly. Action City gave you a nice discount if you were staying at the hotel and the kids (ages 8 and 5) had more fun there than they did at the waterpark. I would grade Action City a B and the waterpark a C. The water in the waterpark was freezing in the main pool and the lazy river (kiddie area was fine). They have three slides - one you have to be more than 100 pounds to go on and is a straight drop so that wasn't getting much use. The other didn't require a tube but you were just pushed forward by the water and our 5yo was pretending to sleep as she came down it, so the 8 yo was bored to tears on it. That only left one really fun slide which the 8 yo went down 8-10 times. The rooms were fine. Lighting was the only complaint - the room had dark spots because the lighting was so focused on certain areas.

Room Tip: Try not to stay in a room next to stairs that lead down to Action City or the waterpark - very noisy...
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JD99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metropolis Resort

Property: Metropolis Resort
Address: 5150 Fairview Drive, Eau Claire, WI 54701-9444
Region: United States > Wisconsin > Eau Claire
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Eau Claire
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Metropolis Resort 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Metropolis Resort, located just 90 miles east of Minneapolis in Eau Claire Wisconsin offers extreme family fun for all ages. Metropolis is the only venue in the Midwest featuring a conference center, hotel, Indoor Water Park, Family entertainment center with a Trampoline Park, Ninja Warrior Courses, indoor go-karts, laser tag and so much more...and it's all under one roof. ... more   less 
Reservation Options:
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Also Known As:
Metropolis Hotel Eau Claire

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