This location does not have the majestic lobby of the Fairmont, and it is not connected to or near a Michelin star restaurant, but they have a staff that makes those types of things quite forgettable. I wrote more positive feedback cards for the staff at this hotel than I have for any other, ever. From the great reservation experience, to being greeted by the ever-smiling and incredibly service-minded Laura at our arrival (whose service never waned throughout our stay), to the awesome breakfast ladies Barb and Beverly, the housekeeping staff, and the very helpful front desk personality, Eric, this was a top-notch hotel experience.
The cleanliness was great - we love knowing that not only are the sheets clean and changed, but the duvets are as well. The little bath ducks left by housekeeping for the kids were a HUGE hit and so very appreciated. Yes, the hotel needs to be updated, but that just adds to the great job they have done in keeping things clean and comfortable.
We liked the variety of breakfast offerings. While the standard breakfast fare of waffles, cereal, and the like were there, they offered a changing array of eggs, omelets, sausages, bacon, etc along with varied muffins, fruit and some regular and low fat yogurt and oatmeal.
Other nice touches like 24 hour tea and coffee, evening cookies, and a clean pool just reinforced our very positive opinion of this hotel.
Since we travel with kids, a fridge and microwave are essential. These are not standard in the rooms, but all you have to do is ask.
The rooms are not large, but the beds are comfortable, and the walls are thick enough that you do not hear noise from next door. There are plenty of plug-ins for all your electronics, and the free wifi is fast.
The location of the hotel is great as well, being only 15 minutes from anyplace in Eau Claire.
I would definitely recommend this hotel to anyone staying in the Eau Claire area.
- Official Description (provided by the hotel):
- Our promise includes a clean, comfortable hotel room. If you're traveling with family, you may opt for a room with two beds. Or, if alone on business, why not book a room with a plush, king-sized bed so you can stretch out and relax?Whether you're planning a corporate meeting or need accommodations for your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. ... more less
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- Also Known As:
- Hampton Inn Eau Claire Hotel Eau Claire
- Eau Claire Hampton Inn